Medical Receptionist - Phone Desk Coordinator

Dermatology Center of Atlanta, a well-established, privately-owned (not private equity) practice in Johns Creek, is looking for a Medical Receptionist for our Phone Desk Coordinator position to join us in taking outstanding care of our wonderful patients. The candidate will manage incoming calls, scheduling and ensure patient requests or questions are forwarded appropriately.

Our ideal candidate should be friendly, outgoing, and able to multi-task in a fast-paced environment. They should have a professional phone voice and understand their importance in helping to create an atmosphere of excellence, which is embraced at Dermatology Center of Atlanta, for both our patients and our team.

As the first point of contact with our patients, the Medical Phone Desk Coordinator is a highly valued position. We are seeking someone who is naturally focused on superb customer service, meticulously detail-oriented and is an excellent communicator.

The Medical Phone Desk Coordinator position is a full-time, in-office (NOT REMOTE) opportunity and responsibilities include:

• Answering phones in a timely, polite manner
• Accurately schedule appointments for medical and cosmetic appointments using our PMR
• Ability to manage multiple phone lines
• Accurately update demographic/insurance information
• Provide information in a friendly, knowledgeable way to patients regarding the practice, providers, aesthetic products and procedures
• Manage and work a wait list
• Reminder calls
• Knowledge of medical insurance companies
• Effectively communicate relevant information to providers and staff
• HIPPA knowledgeable with respect for patient confidentiality
• Other related administrative tasks as assigned

Must work well in a team environment and maintain a professional appearance and manner at all times. Opportunity to cross train in other areas available. Must be able to multi-task.

Requirements:

• 1-2 years of medical phones or medical receptionist experience (dermatology experience a PLUS)

Benefits:

We offer COMPETITIVE compensation based on experience and benefits including:

• PTO
• Paid holidays
• Health insurance
• Dental insurance
• Life insurance
• 401K matching
• Complimentary aesthetic services
• Generous employee discounts on our skin care products
• No nights or weekends

Applicants must have verifiable work history and consent to a background check.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person