What are the responsibilities and job description for the Case Manager position at Depaul USA?
TITLE: Case Manager
FLSA CLASSIFICATION: Non-Exempt
HOURS: Part Time
RESPONSIBLE TO: OFH Associate Director
DIRECT REPORTS: None
LOCATION: 4th and Race Streets, Philadelphia
SALARY: $25.00 an hour, paid bi-weekly
Mission
Depaul USA supports homeless and marginalized people, providing people experiencing homelessness with purpose and hope for a positive future. Our vision is that everyone has a place to call home and a stake in his or her community. In cities across the nation, we meet people where they are to address their needs. Through a combination of homelessness services and housing, Depaul USA is innovating and bringing real solutions to those facing homelessness.
Depaul USA Is a Growing, National, Not-for-profit Organization That Serves More Than 6,200 People Annually And Has a Combined Operating And Capital Budget In Excess Of $11.6 Million. Our Vincentian Values Underpin What We Do
USA is proud to be an equal opportunity workplace, and we are firmly committed to creating an equitable and inclusive environment for all employees. If you need a reasonable accommodation in any part of the hiring process, please let us know.
The Old First House project provides permanent supportive housing with a housing first model for 34 single adults. Services are recovery-oriented, trauma-informed and participant-centered. The Case Manager is responsible for conducting assessments to determine client needs and plans for obtaining needed services. The Case Manager will demonstrate direct assistance, coordination of care, and linkage to the appropriate services while developing support plans for residents. The goal of the program is to move residents toward greater stability, community integration and housing retention.
Essential Job Functions
The Ideal Case Manager Will Be a Professional With Several Years Of Experience In Case Management With Vulnerable Segments Of The Population. S/he Will Have Experience Working With Individuals Who Have Faced Homelessness And Struggled With Issues Of Mental Illness, Cognitive Disabilities, And Addictions. The Case Manager Will Also Understand Social Work Theories And Methodologies, Be Familiar With Relevant Partner Agencies, And Comprehend The Needs Of Individuals Seeking Services. The Case Manager Should Possess The Following
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. In the course of performing the job, the person in this position typically spends time sitting, standing, climbing stairs, walking, driving, carrying (20lbs), lifting (20lbs), operating a computer keyboard, and making and receiving telephone calls. Subjected to outside environmental conditions.
Work Schedule:
A background check (including a criminal records check) must be completed as part of the hiring process. Failure to satisfactorily complete the background check may affect application status or applicants’ employment status.
Declaration
This job description is intended to accurately reflect the position's duties, responsibilities, and requirements. It is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills, or working conditions associated with the position. Depaul USA and management reserve the right to modify, add, or remove duties and assign other tasks as necessary.
Equal Opportunity Employment Statement
Depaul USA is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws.
Thank you for considering Depaul USA! To apply, please submit your resume.
Deadline: Until Filled
To apply for this position, please visit: https://jobs.appone.com/DepaulUSA
FLSA CLASSIFICATION: Non-Exempt
HOURS: Part Time
RESPONSIBLE TO: OFH Associate Director
DIRECT REPORTS: None
LOCATION: 4th and Race Streets, Philadelphia
SALARY: $25.00 an hour, paid bi-weekly
Mission
Depaul USA supports homeless and marginalized people, providing people experiencing homelessness with purpose and hope for a positive future. Our vision is that everyone has a place to call home and a stake in his or her community. In cities across the nation, we meet people where they are to address their needs. Through a combination of homelessness services and housing, Depaul USA is innovating and bringing real solutions to those facing homelessness.
Depaul USA Is a Growing, National, Not-for-profit Organization That Serves More Than 6,200 People Annually And Has a Combined Operating And Capital Budget In Excess Of $11.6 Million. Our Vincentian Values Underpin What We Do
- We celebrate the potential of people;
- We put our words into action;
- We aim to take a wider role in civil society; and
- We believe in rights and responsibilities.
USA is proud to be an equal opportunity workplace, and we are firmly committed to creating an equitable and inclusive environment for all employees. If you need a reasonable accommodation in any part of the hiring process, please let us know.
The Old First House project provides permanent supportive housing with a housing first model for 34 single adults. Services are recovery-oriented, trauma-informed and participant-centered. The Case Manager is responsible for conducting assessments to determine client needs and plans for obtaining needed services. The Case Manager will demonstrate direct assistance, coordination of care, and linkage to the appropriate services while developing support plans for residents. The goal of the program is to move residents toward greater stability, community integration and housing retention.
Essential Job Functions
- Provides guidance and support for project residents completing intake assessments, referral interviews, regular case management meetings, service plans, semiannual assessments and housing placement planning. Establish goals and complete case notes on goal progression in New Org data system on a weekly basis, at minimum.
- Meet with and complete intake paperwork in a timely manner for all new participants seeking case management or housing services. Track client enrollment and prepare reports, statistics, and paperwork as requested by supervisory staff and required by grants that support case management.
- Assesses the needs of residents and refers them on to appropriate agencies and social service programs. Complete referrals for supportive services for Social Security, SNAP, housing, mental health assistance, health insurance, and other services. Monitor and assess connections to supportive services.
- Facilitates at least one weekly group activity for program residents to build life skills, increase communication or promote recreation opportunities.
- Ensures that the practical needs of residents are met including the provision of bus passes, pantry items and other donated items.
- Participate in case management meetings to discuss client progression and areas for development.
- Assist the program team with special events or other activities
- Ensures a safe and secure environment and reports all maintenance issues to appropriate staff
- Maintain client files including all certifications and recertifications.
- Serves as a liaison with the OSH, emergency services, and other private and public social services agencies with particular regard to housing, health and benefits issues.
- Builds professional relationships with all residents and assists them with difficult or problematic situations in a sensitive manner.
- Assists with reception and administration duties as scheduled.
- Ensures adherence to all quality assurance policies and procedures.
- Maintains program records for outputs and outcomes, providing reports and statistics as required.
- Works with Philadelphia Director to maximize the quality of services offered.
- Promotes and encourages client participation in community activities.
- Adheres to all quality assurance policies and procedures.
- Stays informed of current local and national events, trends, and issues (wherever possible) that impact Depaul USA’s work with homeless individuals.
- Strives continuously to develop the role in collaboration with the supervisor to ensure that all tasks are being undertaken effectively and appropriately, meeting the strategic goals and objectives of Depaul USA.
- Participates in internal/external meetings as required and attends training events, conferences, and other functions as necessary. Participates in regular supervision and annual appraisal and helps in identifying your jobrelated development and training needs.
- Ensures adherence to all Depaul USA policies and procedures, particularly those relating to Health and Safety, Safeguarding, Code of Practice, and Confidentiality. Contributes to the effective implementation of Depaul USA’s Equal Opportunities Policy as it affects both the organization and its work with this client group.
- Undertakes the role professionally, always maintaining a highquality work standard and always working in accordance with the Vision, Mission, and Values of Depaul USA.
- Undertakes any other duties that may be required which are commensurate with the role.
The Ideal Case Manager Will Be a Professional With Several Years Of Experience In Case Management With Vulnerable Segments Of The Population. S/he Will Have Experience Working With Individuals Who Have Faced Homelessness And Struggled With Issues Of Mental Illness, Cognitive Disabilities, And Addictions. The Case Manager Will Also Understand Social Work Theories And Methodologies, Be Familiar With Relevant Partner Agencies, And Comprehend The Needs Of Individuals Seeking Services. The Case Manager Should Possess The Following
- Associates degree or the equivalence in human services or closely related field with at least two years’ experience working with populations affected by behavioral health diagnoses, addiction, and/or homelessness.
- Exceptional communication, multi‐tasking, conflict management and interpersonal skills.
- Strong computer skills with all Microsoft Office programs.
- Ability to organize tasks, events, people, and delegate effectively.
- Ability to exercise independent judgment when appropriate and strong decisionmaking skills.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. In the course of performing the job, the person in this position typically spends time sitting, standing, climbing stairs, walking, driving, carrying (20lbs), lifting (20lbs), operating a computer keyboard, and making and receiving telephone calls. Subjected to outside environmental conditions.
Work Schedule:
- Primarily in person from Old First House located at 4th and Race Streets in Philadelphia, PA
- MondayFriday, between 7:00 AM to 5:00 PM, schedule will be provided by supervisor.
- Generous Sick and 10 Observed holidays.
- Employee Assistance Program
- 401(k) plan with company match.
A background check (including a criminal records check) must be completed as part of the hiring process. Failure to satisfactorily complete the background check may affect application status or applicants’ employment status.
Declaration
This job description is intended to accurately reflect the position's duties, responsibilities, and requirements. It is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills, or working conditions associated with the position. Depaul USA and management reserve the right to modify, add, or remove duties and assign other tasks as necessary.
Equal Opportunity Employment Statement
Depaul USA is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws.
Thank you for considering Depaul USA! To apply, please submit your resume.
Deadline: Until Filled
To apply for this position, please visit: https://jobs.appone.com/DepaulUSA
Salary : $25