What are the responsibilities and job description for the STAFF SERVICES MANAGER I position at Department of Insurance?
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You will find additional information about the job in the Duty Statement.
Working Conditions
- The incumbent must be able to work in a high-rise building.
- This position is remote centered and telework may be available; however, this position is headquartered in downtown Sacramento. Employees will occasionally be required to report to their headquarters location or attend hearings at the Capitol. Some travel/overnight may also be required as needed.
- Appropriate dress for the office environment and occasional interactions with the Governor's Office, Department of Finance, Legislature, regulated entities, and consumer group representatives.
- Daily repeated use of personal computer, keyboard, mouse, camera for virtual meetings, office equipment, telephone, and related software applications. This position is provided with a Department-issued laptop and cell phone.
- Lift, carry, or otherwise transport documents and related items to meetings and other public appearances.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.- STAFF SERVICES MANAGER I
Additional Documents
- Job Application Package Checklist
- Duty Statement
Position Details
Department Information
Nearly 1,400 dedicated employees work at CDI to oversee more than 1,400 insurance companies and license more than 425,000 agents, brokers, adjusters, and business entities.
POLICY & LEGISLATION BRANCH
SACRAMENTO COUNTY
Department Website: http://www.insurance.ca.gov
Special Requirements
Please attach (upload) all the required documents to verify that you meet the minimum qualifications for this position (i.e., degree, transcript, license, certificate). If you fail to provide the required documentation, your application package will be marked as incomplete and not considered for an interview.
- Exam list eligibility - refer to exam link below.
- Transfer eligibility, if applicable, for current/former civil service employees
- Statement of Qualifications
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 5/14/2025Who May Apply
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is optional. It may be included, but is not required.
- Statement of Qualifications -
Instructions may be found in the Statement of Qualifications Section of this job posting.
Desirable Qualifications
- Knowledge of the organization and functions of the California Department of Insurance and programs.
- Knowledge of the organization and functions of the California Legislature.
- Knowledge of the California legislative process, bill tracking, and legislation.
- Ability to identify legislative objectives, draft legislation, and analyze legislation.
- Ability to handle multiple assignments, work effectively under pressure, and meet tight deadlines.
- Strong self-motivational and self-learning skills, and experience operating as part of or leading a small team, or a legislative team.
- Experience in dealing with officials at the state level, with multiple program stakeholders and advocates, and with executive management.
Benefits
- Flexible work hours
- Remote work options
- Medical Benefits - including health, dental, and vision insurance
- Employee Wellness Program
- Employee Assistance Program
- On the Job Training
- Career Services Program
- Recognition Program
- Paid Holidays and leave
- Defined benefit retirement program
- Savings Plus Program (401 (k), 457)
- Every 12 months, based on performance evaluation, employees may receive a 5% salary.
Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Department Website: http://www.insurance.ca.gov
Hiring Unit Contact:
Classification & Consultation Unit
(916) 492-3300
CDIJobinquiries@insurance.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:EEO Officer
(916) 492-3024
OCR@insurance.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Examination Information
Step 1 - If you have not taken the Staff Services Manager I examination, or if your eligibility has expired, and/or you have no other type of eligibility, you MUST take the examination to be eligible for appointment. Please click the link provided below for the examination information and instructions.
Staff Services Manager I: CalCareers
Step 2 - Submit your application including all required documents, by using the "Apply Now" button found at the top of this bulletin.
Statement of Qualifications
Applicants must submit a complete Statement of Qualifications (SOQ) that answers all of the questions below. An SOQ should be no longer than three (3) pages with Arial 12-point font, single spaced and one-sided. Resumes or cover letters do not take the place of the SOQ.
An SOQ that does not specifically address the three (3) items below will be disqualified:
- Describe your experience with the legislative process, including staffing and tracking bills, legislative analyses, and working with stakeholders or legislative offices. Provide specific examples or bill numbers where possible.
- What interests you about working on insurance-related issues, and how do you see your experience aligning with the Department’s goals and priorities?
- Share a time when your work required you to be flexible, such as one with shifting guidance/instruction or evolving leadership preferences. How did you adapt to these changes in direction while maintaining quality and consistency?
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
Salary : $340
