What are the responsibilities and job description for the OFFICE TECHNICIAN (TYPING) position at Department of Insurance?
Background check and fingerprinting required.
Do you enjoy working in a fast-paced environment with variety in your work? The California Department of Insurance (CDI) is seeking a dynamic Office Technician (Typing) with experience public relations skills and customer service skills and demonstrated skill in various computer applications, including Microsoft Word, Excel, and Access.
If this is you, then CDI may be the employer for you!
Under the general direction of a Supervising Fraud Investigator II or his/her designee, the Office Technician performs a variety of clerical and administrative tasks in support of the Regional Office. The incumbent is expected to consistently exercise good judgment and a high degree of initiative in performing assigned tasks. The incumbent must also be able to perform support duties with minimal supervision and at times, work under pressure to meet deadlines. Typical duties of the Office Technician include, but are not limited to: composing and typing various correspondence, delivering and retrieving files, sort incoming/outgoing mail, and gathering and compiling information for data entry. The Office Technician must demonstrate the ability to communicate effectively with staff and the general public and work cooperatively with others.
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You will find additional information about the job in the Duty Statement.
Working Conditions
- Must be able to work in a law enforcement environment that includes the presence of firearms.
- Frequent sitting is required.
- Must be able to work in a high-rise building.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.- OFFICE TECHNICIAN (TYPING)
Additional Documents
- Job Application Package Checklist
- Duty Statement
Position Details
Based on California Code of Regulations section 599.673, candidates without prior state service will be placed at the minimum salary of the classification range.
Department Information
Nearly 1,400 dedicated employees work at CDI to oversee more than 1,400 insurance companies and license more than 425,000 agents, brokers, adjusters, and business entities.
ENFORCEMENT BRANCH / FRAUD DIVISION
Department Website: http://www.insurance.ca.gov
Special Requirements
- The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the CalCareers.ca.gov website.
- The position(s) require(s) a Background Investigation be cleared prior to being hired.
- Exam list eligibility - refer to exam link below.
- Resume
- Typing Certificate - 40 WPM.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 5/9/2025Who May Apply
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is required and must be included.
- Other - Typing Certificate - 40 WPM
Desirable Qualifications
- Excellent public relations skills and customer service skills.
- Demonstrated skill in various computer applications, including Microsoft Word, Excel, and Access.
- Good written and verbal communication skills.
- Ability to use sound judgment and willingness to exercise a high degree of initiative, independence and originality in performing assigned tasks.
- Ability to maintain a courteous and professional demeanor at all times.
Benefits
- Medical Benefits - including health, dental, and vision insurance.
- Employee Wellness Program
- Employee Assistance Program
- On the Job Training
- Career Services Program
- Recognition Program
- Paid Holidays and leave
- Defined benefit retirement program
- Savings Plus Program (401 (k), 457)
- Every 12 months, based on performance evaluation, employees may receive a 5% salary increase until they reach the maximum salary for the position.
Benefit information can be found on the CalHR website and the CalPERS website.
Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Department Website: http://www.insurance.ca.gov
Hiring Unit Contact:
Classification & Consultation Unit
(916) 492-3300
cdijobinquiry@insurance.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:EEO Officer
(916) 492-3024
OCR@insurance.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Examination Information
Step 1 - If you have not taken the Office Technician (Typing) examination, or if your eligibility has expired, and/or you have no other type of eligibility, you MUST take the examination to be eligible for appointment. Please click the link provided below for the examination information and instructions.
Office Technician (Typing): CalCareers
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
Salary : $340
