What are the responsibilities and job description for the STAFF SERVICES MANAGER I position at Department of Fish and Wildlife?

The Office of Communication, Education and Outreach (OCEO) is looking for a lead administrative and project management expert to support staff conducting education and outreach activities. This highly independent role is responsible for managing a broad range of complex administrative and operational functions to ensure the smooth execution of OCEO programs and strategic initiatives. Key duties include applying project management strategies, monitoring and analyzing budgets, coordinating procurement and contracts, supporting personnel actions and hiring, evaluating policy impacts and communicating compliance requirements to staff, leading special administrative projects, and managing various office operations and planning activities. Assignments often span diverse subject areas, requiring strong networking, organizational, analytical, and creative problem-solving skills. As a recognized authority on OCEO’s administrative functions, this position collaborates closely with internal teams and external partners across and beyond CDFW to fulfill its responsibilities. This position is required to perform some public-facing outreach and education functions.

Link to Staff Services Manager I Exam: CalCareers

You will find additional information about the job in the Duty Statement.

Working Conditions

The Office of Communication, Education and Outreach works both indoors and outdoors, conducting field work and outreach activities. This position may be required to participate in both indoor and outdoor outreach events up to 15% of the time. Up to 10% travel may be required for special projects or outreach events.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

STAFF SERVICES MANAGER I

Additional Documents

Job Application Package Checklist
Duty Statement

Position Details

Job Code #:

JC-499933

Position #(s):

565-008-4800-001

Working Title:

Program Manager, Administrative Operations and Special Projects

Classification:

STAFF SERVICES MANAGER I

$7,172.00 - $8,910.00

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions:

Work Location:

Sacramento County

Telework:

Hybrid

Job Type:

Permanent, Full Time

Department Information

Department of Fish and Wildlife (CDFW) employees are committed to managing and protecting California’s diverse wildlife and the habitats upon which they depend.

California is one of the most biodiverse places on the planet. As such, CDFW values diverse employees working together to protect nature for all Californians. CDFW is committed to fostering an inclusive work environment where all backgrounds, cultures and personal experiences can thrive and connect others to our critical mission.

Join us and begin a meaningful new career!

Department Website: https://www.wildlife.ca.gov

Special Requirements

Ability to use a computer most of the workday both for projects and meetings. Ability to interpret color, design and layout nuances, and ability to interpret video and sound. Involves being stationary at a desk most of the time but may involve moving to different locations throughout the workday. Attend meetings and training sessions, work with staff throughout the department to complete work assignments. Will be required to travel up to 10% of the time and wear a CDFW uniform for public events.

Must be able to communicate with the public through written and spoken word. This position requires possession of a valid Class C Driver's License. Must maintain a clean driving

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 12/4/2025

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Fish and Wildlife

HRB Mailing Address (PO Box)

Attn: Human Resources Branch

P.O. Box 944209

Sacramento, CA 94244

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Fish and Wildlife

Closed Drop Off Location

Human Resources Branch

Temporarily Closed

See Filing Instructions

Sacramento, CA 95814

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
Resume is required and must be included.
-AI tools may not be used in this exercise.

1. Describe your experience working with and maintaining budgets that involve multiple funding sources (such as grants, general funds, and restricted or special funds) and diverse expense categories. How did you ensure compliance and strategic alignment across those different streams?
2. Describe your knowledge and experience collaborating with management and working with teams to facilitate change, implement policy and procedure, and create better operational efficiencies.
3. Describe your experience and ability to organize, lead and complete multiple, unrelated projects and assignments simultaneously with competing deadlines.
4. Describe a special project you've led involving administrative and outreach tasks. How did you use project management skills to handle competing priorities and complete it successfully?

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Project management certificate or coursework
Strong soft skills
General interest in topics of conservation, hunting, fishing, education, outreach, and communications
Well-rounded understanding of administrative and operational functions, technologies, databases, and processes in state government

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Department Website: https://www.wildlife.ca.gov

Hiring Unit Contact:
Jen Benedet
(916) 202-4465
jennifer.benedet@wildlife.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
Civil Rights Office
(916) 902-9211
civilrights@wildlife.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Filing Instructions

You must reference Position Number 565-008-4800-001 and RPA Number E-COMM 25-002 in the Examination(s) or Job Title(s) for Which You Are Applying section of the State Application Form (Std. Form 678). Applications that do not list the Position Number and RPA Number may not be considered.

It is recommended that Application Packages be submitted electronically through your CalCareer Account at https://jobs.ca.gov. If applications are mailed, we recommend applications are sent certified mail as we are unable to verify receipt.

Applications that do not follow the Filing Instructions may not be considered.

This advertisement may be used to fill additional vacancies for this JC.

Resume – Resumes will be reviewed in addition to the STD 678 for employment history. Resumes must include the complete to and from dates (MM/DD/YYYY) and hours worked per week.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

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