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Front Office Receptionist insurance processing

Dentistry for children
Champaign, IL Full Time
POSTED ON 4/9/2026
AVAILABLE BEFORE 6/7/2026

Overview
Join our dynamic team as a Front Office Receptionist specializing in insurance processing within a vibrant medical environment. This role is your gateway to creating a welcoming atmosphere for patients and visitors while ensuring seamless insurance and administrative operations. You will be the first point of contact, managing patient check-ins, verifying insurance coverage, and supporting the smooth flow of medical office functions. Your energetic approach will help foster positive experiences and uphold the highest standards of confidentiality and professionalism.

Responsibilities

  • Greet patients and visitors warmly, establishing a friendly and professional first impression.
  • Verify insurance information accurately, including managed care plans, insurance eligibility, and coverage details.
  • Collect and process patient information efficiently, ensuring all medical records are updated and maintained securely in compliance with HIPAA regulations.
  • Assist with insurance claim submissions, follow-up on unpaid claims, and coordinate with insurance providers regarding billing inquiries.
  • Utilize medical terminology, CPT coding (Current Procedural Terminology), ICD-9, ICD-10, and ICD coding systems to support accurate documentation and billing processes.
  • Manage appointment scheduling, patient check-in/check-out procedures, and maintain organized medical records.
  • Support medical office staff by handling administrative tasks such as answering phones, managing correspondence, and coordinating referrals or additional services.

Experience

  • Prior experience working in a medical or dental office environment is highly preferred.
  • Familiarity with managed care processes, insurance verification procedures, and medical coding practices.
  • Knowledge of HIPAA guidelines to ensure patient confidentiality at all times.
  • Strong understanding of medical terminology and medical records management.
  • Experience with office software applications and electronic health record (EHR) systems is advantageous.
  • Previous roles involving insurance processing or billing in healthcare settings will be considered a plus. This position offers an exciting opportunity to be at the heart of a busy healthcare facility where your proactive attitude and attention to detail will make a meaningful difference every day!

Pay: From $23.45 per hour

Work Location: In person

Salary : $23

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