What are the responsibilities and job description for the Dental Services Representative position at Dental Associates Ltd?
Company Perks
As a team member of Dental Associates, you can expect excellent compensation, use of state-of-the-art technology, experience on-the-job training, continued education offerings, abundant opportunities for career growth, a dedicated support team, wonderful patients and the gorgeous state of Wisconsin.
Benefits Overview:
- Medical Insurance with optional Health Savings Account through Associated Bank
- Dental: Diagnostic and Preventive covered at 100%, Basic and Restorative (immediate family)
- Vision Insurance
- Life Insurance
- 401k
- Company paid short term disability
- Paid Time Off
- Paid Holidays
- FSA
- Critical Illness
- Hospital Indemnity
Additional Benefits:
UNIFORM ALLOWANCE
Yearly allowance for shoes and scrubs.
COMPETITIVE WAGE
Two tier wage based on skill.
MENTOR PROGRAM
Mentorship and additional compensation for becoming a mentor.
NO FORCED VACATION
Take vacation on your time and your terms. You won’t need to take vacation when your doctor
does.
PAID TIME OFF
We offer paid vacation and paid holidays.
STABLE AND FULL-TIME HOURS
Regular schedules — no surprises. Reliable full-time hours you can depend on.
CONTINUING EDUCATION
We encourage our team to keep learning and embrace innovation.
HIGH-QUALITY RELATIONSHIPS
Focus on building trust and forming relationships with your patients — our internal support
teams handle the rest.
COLLABORATION
Work together with dentists, specialists, hygienists and other dental assistants across a growing
organization.
GROWTH POTENTIAL
Explore opportunities beyond dental assisting with greater internal mobility.
Schedule
Monday: 7:00am-4:00pm, Tuesday: 7:00am-4:30pm, Wednesday/Thursday: 10:30am-6:00pm, Friday: 7:00am-12:00pm and 1 Saturday a month: 7:00am-12:00pm
Job Responsibilities
- Establish rapport with patients by greeting them with a smile and maintaining a professional image in appearance and manner
- Complete patient check-in and pre-registration
- Introduce patient to clinical staff and escort patient to treatment area
- Monitor Doctor and Hygienist timeliness and inform patient of any delays
- Resolve patient concerns; answer or seek to find an answer to patient inquiries
- Collect treatment fees due from patient and document date-of-service payment
- Update patient accounts on an on-going basis
- Provide coverage for Dental Assistants to account for absences and assist during high volume periods
- Receive, distribute, and stock dental supplies
- Sterilization of instruments
- Disposal of used supplies, waste, and hazardous materials in the proper containers
- Properly disinfecting operatory upon request
Job Requirements
- High school diploma or equivalent required
- Minimum of 2 years in the dental or healthcare field preferred
- Communicates in a clear and concise manner. Uses appropriate grammar, pronunciation, and tone to enhance understanding
- Effective interpersonal skills to maintain rapport with patients, dentists and staff members
- Good customer service skills and ability to work as a team in fast-paced environment
- Must be able to multitask and work in a fast-paced environment
The Company
At Dental Associates, we foster a culture which invites our patients into our "dental home" and provides our employees with a career, not just a job. Founded in 1974, Dental Associates is Wisconsin's largest family and dentist-owned dental group practice with 14 offices throughout the state. Dental Associates is a strong company with the resources to continually invest in our overall growth and talented team members. Be part of a dynamic organization that will make you proud.
If you’re ready for an exciting, stable career with a growing company apply today!
Get to know Dental Associates - Dentalassociates.com
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