Supervisor, Damage Prevention (Line Locating)

Job Summary/Purpose

Responsible for supervising and managing operational activities of line locators and damage prevention teams. Ensures compliance with safety standards, contract terms, and state dig laws. Oversees scheduling, audits, and performance of locate tickets within required timelines while promoting safety and operational excellence.

Accountabilities And Essential Functions

• Supervise and coach employees and contractors; conduct performance evaluations and administer training.
• Monitor quality, timeliness, and compliance of locates; audit field work and ensure on-time performance of locate requests.
• Resolve customer and excavator complaints; investigate damages and assist claims management.
• Manage budgets, expenditures, and contractor invoices; track ticket trends for process improvements.
• Participate in legislative and industry committees; collaborate with One Call Centers for operational improvements.
• Ensure safety meetings are effective and held regularly; monitor safety performance of work group.
• Assist operations with high-profile line watch and protect functionality and unlocatable lines.
• Prepare oral and written reports and presentations as required.
• Lead process improvement initiatives and implement best practices for damage prevention.
• Maintain knowledge of and adherence to company, safety, and departmental policies.
  
  

Minimum Requirements

Minimum education required of the position

• Requires a bachelor’s degree in business from an accredited college or university, or a combination of education and experience equaling two years of relevant experience for every one year of college education in addition to the experience requirements.
  
  

Minimum Experience Required Of The Position

• Minimum 8 years of utility distribution experience OR 5 years leadership experience in gas/electric delivery environment.
  
  

Minimum Knowledge, Skills And Abilities Preferred Of The Position

• Strong leadership, coaching, and conflict resolution skills.
• Ability to analyze financial data and manage budgets.
• Proficiency in SAP and Microsoft Office applications.
• Ability to interpret maps, prints, and technical material.
• Excellent communication and presentation skills.
• Knowledge of locate requests, compliance laws, and safe work practices.
• Valid driver’s license and ability to operate company vehicles safely.
  
  

Any Certificates, Licenses, Etc. Required For The Position

• None
  
  

Working Conditions

The Physical Demands described here are representative of those that must be met by an employee to successfully perform the Accountabilities and Essential functions of the job. Reasonable accommodation may be made to enable an individual with disabilities to per-form the essential functions.

• Perform other job-related duties as assigned, within your scope of responsibilities.
• Job duties are performed in a normal and clean office environment with normal noise levels.
• Work is predominately done while standing or sitting.
• The ability to comprehend, document, calculate, visualize and analyze are required.
  
  

Physical Requirements

• Able to demonstrate proper techniques for operational and technical skills.
• Able to bend, stoop, squat, kneel and climb/descend stairs.
• Must be able to view a laptop or computer screen, sit and/or stand for extended periods of time.
• Able to perform work in an office environment.
  
  

About Delta Utilities

Delta Utilities is a natural gas utility headquartered in New Orleans that provides safe, reliable natural gas services across Louisiana and Mississippi. We understand the value of dependable energy and our important role in building stronger, more resilient communities. Delta Utilities is a $1.7 billion organization that represents 600,000 customers and is among the top 40 natural gas utilities in the United States.

Delta Utilities acquired CenterPoint Energy's natural gas utility operations in Louisiana and Mississippi in April 2025 and acquired Entergy's natural gas utilities in Baton Rouge and New Orleans in July 2025.

Delta Utilities is regulated by the Louisiana Public Service Commission, the Mississippi Public Service Commission, and the New Orleans City Council. We work closely with our regulatory agencies to deliver safe and reliable natural gas service and maintain fair rates for our customers.

Learn more at https://deltautilities.com.

Delta Utilities and associated entities are equal-opportunity employers. We do not discriminate against employees or applicants for employment on any legally recognized basis or any protected class under federal, state, or local law.