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Oracle Cloud ERP Support Analyst

Delta System & Software Inc.
Minnesota, MN Full Time
POSTED ON 12/8/2025 CLOSED ON 1/12/2026

What are the responsibilities and job description for the Oracle Cloud ERP Support Analyst position at Delta System & Software Inc.?

Job Details

Position: Oracle Cloud ERP L1 Support Analyst

Location: MINNEAPOLIS, MN - Onsite

L1 Support Analyst - Oracle Cloud ERP Finance and SCM First-level technical and functional support for local business users of Oracle Cloud ERP.

Required technical skills & experience:

Hands-on experience supporting Oracle Cloud ERP (Financials/FSCM/HCM specify modules used locally).

Understanding of integrations (REST/SOAP APIs, flat files, Oracle Integration Cloud, or middleware used).

Ability to read logs and capture error payloads; familiar with error codes and how to gather diagnostic artefacts.

Familiarity with SQL for simple queries and data checks (or ability to work with DB/BI team).

Experience with ITSM tools (ServiceNow/Jira/Remedy) and standard incident management workflows. Knowledge of role-based access control and user provisioning processes in Oracle Cloud.

ITIL Foundation preferred; Oracle Cloud certifications or vendor training a plus.

Soft skills & behaviours Strong customer service orientation; clear, calm communicator with business users.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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Salary.com Estimation for Oracle Cloud ERP Support Analyst in Minnesota, MN
$68,029 to $81,171
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