Transcript Clerk and Coordinator of Computer Services

The duties of this job are to process transcript requests, enrollment and degree verifications, assist with the processing of registration, grade and student data changes in the database, assist with the articulation of transcripts, and updating the Registrar’s Office website, automated forms and imaging, and special projects. This position also assists with the front windows and student workers, assisting the students/parents/faculty/staff who come to the office for in-person assistance, and assists with handling requests that come in via email and phone.

Bachelor’s Degree required. Understanding data flow in the administrative database (Banner) and knowing how data is related and ramifications of changes/updates to data. Excellent communication (written and verbal), organizational, critical thinking, reading comprehension, customer service, and computer skills (proficiency in Excel and Word). Ability to perform detail-oriented work accurately and in a timely manner. Ability to work in a fast-paced environment with high volumes of work. Proven ability to manage multiple tasks and projects.

Bachelor’s Degree required. Minimum of 2 years of computer and customer service experience. Experience working with official and confidential records data and documents.

Prior experience in student service-related position at an institution of higher learning
College Student data experience
Experience working with Banner software