What are the responsibilities and job description for the Accounts Receivable Specialist position at Delta Dental of Rhode Island?
POSITION SUMMARY: Responsible for coordinating daily posting of cash and associated transactions, collection processes, finance related customer service, analyzing receivable related G/L accounts and account reconciliations.
Essential Functions:
- Coordinate posting and reconciliation of daily cash receipts including lockbox, ACH and credit card payments.
- Reconcile general ledger accounts associated with accounts receivable activity on a monthly basis.
- Integrate billing and payment data from ancillary systems into internal accounting system
- Responsible for ensuring responses to customer service inquiries from both internal departments and external customers are timely, thorough, professional and accurate.
- Oversee review of Aged Trial Balance and resolution of old balances.
- Group collection process through termination. Includes regulatory correspondence, phone calls, coordination of efforts with Sales department and communication with collection agencies
- Assist enrollment department in resolving payment variances resulting from eligibility discrepancies.
Requirements:
- Bachelor’s degree in finance/accounting or 2-3 years equivalent experience.
- Experience in a corporate Accounts Receivable department
- Proficiency in Microsoft Office
- Dynamics GP knowledge preferred or other mid-sized company accounting platform
- Attention to detail and accuracy
- Professional customer service skills (including excellent verbal and written communication skills)
- Proven ability to work as part of a team in a fast-paced environment