What are the responsibilities and job description for the US E - GPS Consulting Services - ServiceNow Developer *PDSA/Secret* - HC/HRST - PDM - MS 648679 (DK) position at Deloitte US?
Our Deloitte Human Capital team helps organizations create value through people performance. We work with clients to reimagine work, the workforce, and the workplace across the enterprise and to transform their HR functions with AI and emerging technology. With the rapid pace of change in today’s world, you will help clients answer questions like: How do I access, develop, and motivate my workforce? What should my AI strategy be for the HR function? Do I have the right organization and culture to enable performance? Join our team to make work better for humans and humans better at work.
Work You’ll Do
As a Project Delivery Senior Analyst on the project, you will:
- Design and build ServiceNow solutions as a developer, translating requirements into scalable configurations and custom development
- Own technical architecture decisions for assigned modules/applications, ensuring performance, maintainability, and alignment with platform best practices and governance
- Implement usability and accessibility standards within ServiceNow and guide the team on these practices
- Manage and support multi-environment delivery (Dev/QA/UAT/Prod), including packaging, versioning, and controlled promotion via Application Repository and approved manual updates
- Establish and enforce SDLC quality controls, including code reviews, unit/integration testing, ATF (Automated Test Framework) where applicable, and release readiness criteria
- Troubleshoot complex platform issues and drive root-cause fixes with clear documentation
- Collaborate with stakeholders and cross-functional teams to refine requirements, estimate effort, and deliver on sprint/release commitments
The Team
Deloitte’s Government & Public Services (GPS) practice – our people, ideas, technology and outcomes – is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.
Our HR Strategy & Technology offering develops leading global HR strategies and implements HR technologies that drive transformation, maximize the workforce experience, and sustain HR effectiveness and value while navigating a world of disruption.
The Project Delivery Talent Model is designed for professionals with specialized skills that align to a current client need. Team members focus on delivering services to clients, without additional expectations related to business development or promotion. Their employment is tied to their role on a project, and they are eligible for a benefits package that is competitive for project delivery-focused professionals.
Qualifications
Required:
- 6 years of technical experience with ServiceNow as an architect or developer
- 1 years of experience implementing usability best practices and accessibility standards within ServiceNow
- 1 years of experience administering multiple environments and progressive promotion of solutions (Dev/QA/UAT/Prod) through application repository and manual updates
- Actively ServiceNow Application Developer certified
- Active Secret clearance required
- Bachelor’s degree
- Ability to be on site 10% of the time in Arlington, VA
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
- Actively ServiceNow System Administrator certified