What are the responsibilities and job description for the Front Desk Receptionist position at Delmarva Insurance Group?
Receptionist – Insurance Agency
Join Our Team!
We are looking for a friendly, professional, and reliable Receptionist to be the face of our insurance agency. If you enjoy helping people, thrive in a fast-paced environment, and take pride in keeping an office running smoothly, we'd love to hear from you!
Responsibilities:
- Greet customers with a warm, welcoming attitude and make them feel at home.
- Answer incoming phone calls and direct them to the appropriate team member.
- Accept customer payments and provide receipts.
- Print insurance ID cards and assist with basic customer service needs.
- Prepare and manage direct mail campaigns and office mailings.
- Maintain a clean, organized, and professional front office.
- Support the agency team with administrative tasks as needed.
- Help ensure the front office operates efficiently each day.
Qualifications:
- Excellent customer service and communication skills.
- Professional appearance and positive attitude.
- Strong organizational and multitasking abilities.
- Reliable, dependable, and punctual.
- Comfortable using computers and learning agency software.
- Ability to work independently and as part of a team.
- Must be available to work every Saturday.
What We're Looking For:
We want someone who genuinely enjoys interacting with people and creating a positive first impression for every customer who walks through our doors or calls our office. The ideal candidate is dependable, takes initiative, and is committed to providing outstanding customer service while supporting the entire team.
If you're looking to join a professional, team-oriented insurance agency where your work makes a difference every day, we'd love to meet you!
Pay: $15.00 - $17.00 per hour
Benefits:
- 401(k)
- Paid time off
Work Location: In person
Salary : $15 - $17