What are the responsibilities and job description for the Front Desk Receptionist position at West Creek Dental?
Job Overview
We are seeking an energetic and organized Front Desk Receptionist to be the welcoming face of our dental office. In this vital role, you will manage front desk operations, handle multi-line phone systems, and provide exceptional customer service to our patients. Your proactive approach and strong organizational skills will ensure smooth daily operations, creating a positive first impression for everyone who enters our workspace.
Duties
- Greet patients warmly, ensuring they feel welcomed and attended to promptly
- Manage multi-line phone systems, directing calls efficiently and professionally using proper phone etiquette.
- Handle incoming inquiries via phone, email, or in person, providing accurate information or redirecting as needed.
- Maintain a clean and organized reception area, ensuring all office supplies are stocked and accessible.
- Perform data, patient demographic, insurance and treatment entry tasks in patient accounts.
- Collect and post patient co-payments.
Qualifications
- Dental office experience is preferred but willing to train the right candidate.
- Proven experience in office management or administrative support roles with strong clerical skills
- Excellent computer literacy with dental practice management software.
- Strong organizational skills with the ability to multitask efficiently in a fast-paced environment
- Exceptional customer service skills coupled with professional phone communication abilities
- Demonstrated ability to manage time effectively while maintaining attention to detail
Join us as a Front Desk Receptionist and become an essential part of our team! Your enthusiasm, professionalism, and dedication will help us create a welcoming environment while supporting our daily operations seamlessly.
Pay: $23.00 - $25.00 per hour
Expected hours: 15.0 – 25.0 per week
Work Location: In person
Salary : $23 - $25