What are the responsibilities and job description for the Operations Manager position at Delivery Service Provider?
Operations Manager TC deliverbros LLC – Walmart Delivery Service Partner (DSP)
Location: Johnstown, Pennsylvania
Employment Type: Full-Time 1099
Salary: $50,000 annually Performance Bonuses
About Us
We are a new and fast-growing Walmart Delivery Service Partner (DSP) dedicated to providing exceptional last-mile delivery service. Our team is committed to safety, efficiency, and delivering an outstanding customer experience every day. We are looking for an experienced Operations Manager to lead our daily delivery operations and help drive continued growth and success.
Position Summary
The Operations Manager is responsible for overseeing all day-to-day delivery operations, ensuring routes are staffed, deliveries are completed safely and efficiently, and company performance goals are consistently met. This role requires a hands-on leader who thrives in a fast-paced logistics environment and can effectively manage drivers, dispatch operations, and administrative responsibilities.
Responsibilities
- Oversee daily delivery operations from dispatch through route completion.
- Lead, coach, and develop delivery drivers and supervisors.
- Monitor key performance indicators (KPIs) including on-time delivery, customer satisfaction, route completion, and safety metrics.
- Recruit, interview, onboard, and train new contractors.
- Manage schedules and staffing to ensure operational coverage.
- Ensure compliance with Walmart operating standards, company policies, and safety regulations.
- Coordinate vehicle maintenance schedules and monitor fleet readiness.
- Work closely with Walmart leadership to maintain strong operational partnerships.
- Analyze operations to identify opportunities for increased efficiency and reduced costs.
- Foster a positive, accountable, and team-oriented work environment.
Qualifications
- Previous management experience in logistics, transportation, delivery, warehouse, or distribution operations.
- Strong leadership and team-building skills.
- Excellent communication and conflict-resolution abilities.
- Ability to work in a fast-paced, deadline-driven environment.
- Strong organizational and problem-solving skills.
- Valid driver's license with a clean driving record.
- Ability to pass a background check.
Preferred Qualifications
- Experience managing a Walmart DSP, Amazon DSP, FedEx Ground, UPS, USPS, or similar last-mile delivery operation(Not required).
- Management experience.
Physical Requirements
- Ability to lift up to 50 pounds when necessary.
- Flexibility to work weekends, holidays, and varying shifts as business needs require.
Benefits
- Competitive salary
- Performance-based bonuses
- Professional development opportunities
- Career advancement within a growing organization
Why Join Our Team?
We're building a culture centered on safety, accountability, teamwork, and customer service. As our Operations Manager, you'll play a key role in shaping our operation, and ensuring we deliver excellence every day.
Apply today and help lead one of the area's premier Walmart Delivery Service Partners TC deliverbros LLC.
Pay: $50,000.00 per year
Work Location: In person
Salary : $50,000