Warehouse Supervisor

Job Title: Warehouse Supervisor

Department: Supply Chain

Location: Queensbury, NY

Reports To: Director, Supply Chain

FLSA Status: Salary

Date Prepared: December 2025

POSITION SUMMARY

The Warehouse Supervisor oversees all warehouse operations to ensure efficient, safe, and accurate receipt, storage, and distribution of materials and finished goods. This role is responsible for leading warehouse staff, optimizing processes, maintaining inventory accuracy, and supporting overall supply chain performance.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Regulatory & Quality Compliance
• Ensure all warehouse operations comply with company QMS procedures.
• Maintain complete and accurate documentation, lot traceability, and material transaction accuracy.
• Support audits by providing documentation and demonstrating process controls.
• Enforce controlled storage requirements, including temperature, humidity, segregation of nonconforming material, and FIFO practices.
• Warehouse Management
• Oversee daily warehouse activities, including receiving, picking, packing, shipping, and material handling.
• Establish and maintain replenishment of inventory stock for manufacturing.
• Ensure orders are processed accurately and on time to meet customer and production requirements.
• Maintain a clean, organized, and safe warehouse environment.
• Develop and enforce standard operating procedures (SOPs).
• Operate warehouse equipment such as forklifts, pallet jacks, and hand trucks.
• Operate company owned box truck or other vehicles to transport material between Delcath facilities and the Sterilizer.
• Inventory Management
• Maintain accurate inventory levels through regular cycle counts and reconciliation.
• Investigate and resolve inventory discrepancies.
• Optimize storage layout and product flow to improve efficiency.
• Leadership & Team Development
• Hire, train, supervise, and evaluate warehouse staff.
• Coach employees to improve performance, productivity, and accuracy.
• Create daily work assignments and manage labor resources effectively.
• Promote a positive, safety-focused culture
• Compliance & Safety
• Ensure compliance with company policies, OSHA standards, and other regulatory requirements.
• Conduct regular safety audits, training, and incident investigations.
• Maintain all equipment and coordinate repairs as needed.
• Logistics Management
• Manage domestic and international shipping activities for both raw materials and finished medical devices.
• Coordinate with carriers, freight forwarders, and customs brokers to ensure compliant, on-time delivery.
• Ensure all shipments meet regulatory requirements (e.g., customs documentation, commercial invoices, packing lists).
• Oversee packaging requirements specific to medical devices (sterile barrier protection, validated packaging, temperature-controlled shipping if needed).
• Optimize freight cost, routing, and scheduling while meeting customer and regulatory expectations.
• Resolve logistics issues such as damage, delayed shipments, lost freight, and carrier non-performance.
• Maintain relationships with transportation partners.
• Process Improvement
• Identify opportunities to streamline workflows, reduce costs, and improve accuracy.
• Implement continuous improvement initiatives
• Collaborate with Supply Chain, Production, Quality, and Customer Service teams to support business needs.
• Systems & Reporting
• Use ERP systems to manage inventory and order workflows.
• Generate and analyze operational reports (inventory accuracy, productivity, order fulfillment).
• Ensure accurate data entry and system transactions by the team.

SUPERVISORY RESPONSIBILITIES

Manages employees and is responsible for overall direction, coordination and evaluation. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

• High school diploma or equivalent with additional relevant training desired.
• 3–5 years of warehouse or distribution experience, with at least 2 years in a supervisory role.
• Proven experience in warehouse operations or logistics coordination.
• Proven leadership, coaching, and communication skills
• Experience with ERP/WMS systems and electronic batch records.
• Ability to lift heavy objects, operate forklifts and other warehouse equipment (certification is a plus).
• Good communication skills and ability to work in a team.
• Strong attention to detail, organizational and multitasking skills.

LANGUAGE SKILLS

Ability to read and interpret documents such as technical journals, safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively with employees and outside organizations.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and create and/or interpret spreadsheets and graphs.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to sit, stand or walk and talk or hear. The employee is frequently required to use hands to finger, handle, or feel and reach with hands and arms; and is subject to repetitive motions of the wrists, hands, and/or fingers. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Job Type: Full-time

Pay: Up to $70,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $70,000