Administrator, Site and Asset Management

SUMMARY

The Administrator for the Site and Asset Management Division at DSHA will lead the team overseeing the housing authority’s place-based housing portfolio of 10 developments, which are a combination of Public Housing (Section 9), Rental Assistance Demonstration (RAD), and Low-Income Housing Tax Credit (LIHTC) Properties, including everything from physical condition, personnel, and budgetary oversight, to regulatory compliance and strategic planning. Additionally, the candidate is responsible for resource management, staff development and training, and healthy community and resident engagement at DSHA properties. The Administrator will ensure DSHA’s properties are maintained to high standards, with work orders and maintenance completed in a timely fashion, and that properties are financially sound through proper budgeting, execution, and oversight.  The Administrator will work closely with the PHA Director, DSHA’s Finance and procurement teams, outside consultants as needed, and other colleagues across DSHA as the person primarily responsible for the PHA’s site and asset portfolio. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

The position duties and responsibilities listed below describe the general nature and scope of work.  Other responsibilities, duties and skills may be required and assigned, as needed.

• Responsible for the PHA’s 10 housing sites, which are a combination of Public Housing, Rental Assistance Demonstration, and Low-Income Housing Tax Credit properties, across Sussex and Kent Counties, including physical condition, budgets, resource management, regulatory compliance, personnel, staff development and training, and healthy community engagement.
• Works with PHA Director and the procurement team to approve use of and properly expend Capital Funds annually.
• Supervise three (3) managers within the Division: one (1) Manager of Property Excellence and two (2) Asset Managers.
• Leads the PHA’s effort to preserve DSHA’s Public Housing sites as deeply affordable housing through HUD’s Rental Assistance Demonstration (RAD), in concert with external consultants and the PHA Director.
• Develops key performance metrics and performance standards for Division staff to ensure prompt, complete unit management and work orders, high productivity, quality grounds management, and anticipated capital needs.
• Recommends and implements standard operating procedures, internal administrative rules and regulations, and reporting expectations for staff, in conjunction with the Manager. 
• Serves as chief point of contact for external consultants supporting asset management and development operations.

• Maintains a culture of excellence, accountability, and collaboration. 
• Maximizes productivity of staff to maintain high performance standards and hit key performance metrics.
• Remains aware of relevant best practices, engages with housing industry groups and events, and addresses professional development needs.
• Responsible for approving site-related expenditures.
• Knowledge of Delaware landlord-tenant code.
• Excellent writing and communication skills expected of a senior-level professional; ability to brief leadership on the strategic needs of the division.
• Ability to lead a team through uncertainty and through unanticipated challenges.
• Ability to manage and diffuse sensitive situations and interpersonal conflict.
• Ability to learn relevant new concepts and systems quickly and train others as needed.
• Proficiency in using  property management software, or demonstrate ability to learn Yardi upon hire to a high level of proficiency.
• This role requires after-hours availability for maintenance emergencies, to properly deploy staff and resolve those matters promptly.
• While this job is based in Dover, DE, frequent travel across DSHA housing sites in Sussex and Kent Counties is expected on a regular basis and as needed.

MINIMUM QUALIFICATIONS

• At least 10 years of professional work experience, ideally in housing administration, asset management, development, finance, or other fields related to the duties of this role, including at least 5 years of management experience with progressive levels of responsibility.
• Knowledge of affordable housing management, property/asset management, budgeting, accounting principles, and other areas relevant to the role described above. Ideally, the candidate will have knowledge of HUD systems and policy or demonstrate the ability to quickly learn and lead on these matters.
• Knowledge and skill in supervising larger teams with varied skills and responsibilities.
• Ability to set strategic goals, implement complex projects with a team to achieve these goals, and make data-driven decisions along the way.
• Proficiency in using Microsoft Excel and other Microsoft Office suite programs and ability to learn other systems relevant to job duties.
• Holds a valid U.S. Driver’s License.

Please provide a list of certifications relevant to asset management, maintenance, construction, housing administration, or financial management; this should be included with your resume.

THIS POSITION REQUIRES THE SUCCESSFUL COMPLETION OF A CRIMINAL BACKGROUND SCREENING AND A VALID DRIVERS LICENSE.

BENEFITS

These include up to 15 vacation days and 15 sick day leave accrual, up to 13 paid holidays a year, liberal retirement benefits, immediate access to paid health, short- and long-term disability, and life insurance plans and voluntary dental, vision, and various supplemental benefit options.

APPLICATION PROCEDURES: Applications must be completed by the closing date on our website www.destatehousing.com (Click on About Us, Employment, Click Here to View All Current Openings, Select job, Scroll Down & Click Apply Now.) Contact: e-mail: DSHA_HR@delaware.gov

     DSHA IS AN AFFIRMATIVE ACTION AND EQUAL OPPORTUNITY EMPLOYER.

As an equal opportunity employer, DSHA provides an employment environment that supports and encourages the application of all persons without regard to race, color religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Accommodations are available for applicants with disabilities in all phases of the application and employment process.  Please call DSHA at 302.739.4263 or 888.363.8808 with any questions or requests. TTY/ ASCII/ VOICE/VCO users may utilize the Telecommunications Relay Service (TRS) at 800.676.3777.

DIRECT DEPOSIT OF PAY IS A CONDITION OF EMPLOYMENT. FAILURE TO AGREE TO PARTICIPATE IN DIRECT DEPOSIT WILL RESULT IN THE WITHDRAWAL OF OFFER OF EMPLOYMENT. DSHA HAS A LAG PAY SYSTEM.