Retail Supervisor

Pay

$20.00 – $22.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

What will you do?

• Monitor sales performance and collaborate with the team to achieve revenue and service goals
• Lead, coach, and motivate retail associates to deliver exceptional customer service aligning with GuestPath
• Support opening and closing procedures while ensuring accurate processing of sales transactions
• Ensure all team members follow company policies, operational procedures, and service standards.
• Maintain merchandising standards through proper product presentation, pricing accuracy, signage, and visual displays
• Manage inventory activities including restocking, merchandise transfers, receiving shipments, and monthly inventories
• Address guest concerns and resolve issues professionally to enhance the overall customer experience
• Enforce safety, security, and loss prevention procedures to support operational compliance
• Prepare operational reports, communicate key business updates, and assist with store reset execution
• Other duties assigned by management

More about you

• Previous experience working with a point-of-sale system required
• High school diploma or GED required
• Minimum of 1 year of supervisory experience in a customer service or retail environment 

Physical requirements

• Ability to lift to 50 pounds
• Constant standing, lifting, climbing, and repetitive motions

Shift details

Days
Evenings
Holidays
M-F
Weekends
Events