What are the responsibilities and job description for the Lead Retail Supervisor position at Delaware North at TD Garden?
Compensation: $22.00 to $25.00 per hour
The opportunity
Delaware North Sportservice is hiring a full-time Lead Retail Supervisor to join our team at TD Garden in Boston, Massachusetts. As a Lead Retail Supervisor, you will be responsible for supervising and training retail team members while maintaining retail standards, policies, and procedures. If you thrive on excitement and want your workday to fly by, apply now to join the game day action.
Pay
$22.00 – $25.00 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.
What we offer
We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
- Weekly pay
- Training and development opportunities
- Employee discounts
- Flexible work schedules
Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.
What will you do?
- Provide leadership and operational oversight for multiple retail locations, serving as the primary point of contact for Retail Supervisors while coordinating staffing assignments
- Monitor sales performance and identify opportunities to increase revenue while enhancing the guest experience
- Support promotional programs, seasonal merchandising initiatives, and product launches to drive business results
- Oversee inventory activities including stock replenishment, merchandise transfers, organization, and monthly counts
- Ensure compliance with point-of-sale procedures, financial controls, and operational standards across the store, conducting audits to verify adherence to merchandising, cleanliness, safety, and loss prevention requirements
- Prepare operational reports, communicate business updates to leadership, and assist with store reset execution while analyzing business performance and inventory trends to support informed decision-making and operational efficiency
- Other duties as assigned by management
More about you
- Minimum of 1-2 year of supervisory experience in a customer service or retail environment
- Previous experience working with point of sale system required
- High school diploma or GED required
Physical requirements
- Ability to lift up to 50 pounds
- Constant standing, lifting, climbing, and repetitive motions
Shift details
Days
Evenings
Holidays
M-F
Weekends
Events
- Share: Email
- Tweet
Salary : $22 - $25