What are the responsibilities and job description for the Guest Service Attendant, The Westin Buffalo position at Delaware North and Careers?
The opportunity
Please note this is a tipped position, the hourly minimum pay listed doesn’t include any potential tipped earnings.
Pay
$15.50 - $16.50 / hourInformation on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.
What we offer
- Health, dental, and vision insurance*
- 401 (k) with company match*
- Paid vacation days and holidays*
- Paid parental bonding leave*
- Tuition or professional certification reimbursement*
- Weekly pay
- Free shift meal
- Free parking
- 30% discount at Jake's Cafe
- Discounted room rates for employees, friends, and family
- Generous Marriott discounts
- Training and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwide
- Available for full-time, year-round team members
What will you do?
- Greets and assists guests with luggage at check-in, check-out, and storage.
- Assists guests with city information and directions.
- Delivers items as requested by guests or manager on duty.
- Delivers all in-room dining (IRD)food and beverage.
- Delivers guest amenities to rooms.
- Transport guests as needed.
- All other tasks as needed.
More about you
- Prior hotel experience is preferred.
- Must have excellent verbal communication skills, demonstrating proper manners and etiquette.
- Requires excellent people skills.
- Must be able to work independently as well as part of a team.
- A valid driver's license in good standing for driving a company vehicle.
Physical requirements
- Must be able to stand for long periods of time.
- Must have the physical stamina to lift moderate amounts of weight up to 50 pounds.
Shift details
Days
Evenings
Holidays
Weekends
OT as needed
Who we are
Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100 years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.
Together, we’re shaping the future of hospitality — come grow with us!
Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.
$15.50 - $16.50 / hour
Salary : $16 - $17