What are the responsibilities and job description for the Guest Service Attendant position at The Westin Buffalo?
Compensation: $15.50 to $16.50 per hour
The opportunity
Delaware North Parks and Resorts is searching for a full-time or part-time Guest Service Attendant to join our team at the Westin Buffalo in Buffalo, New York. As a Guest Service Attendant, you have the opportunity to work in a variety of areas including tours, bell attendant, valet, room service, or transportation services. We will tailor the job to your interests and professional goals. This is a great opportunity to learn from award-winning leaders and grow your hospitality career!
Please note this is a tipped position, the hourly minimum pay listed doesn’t include any potential tipped earnings.
Pay
$15.50 – $16.50 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.
What we offer
Join our collaborative team at the Westin in downtown Buffalo, New York. Our busy, four-diamond hotel will give you the opportunity to meet people from around the world and work with a supportive team focused on career development.
- Health, dental, and vision insurance*
- 401 (k) with company match*
- Paid vacation days and holidays*
- Paid parental bonding leave*
- Tuition or professional certification reimbursement*
- Weekly pay
- Free shift meal
- Free parking
- 30% discount at Jake’s Cafe
- Discounted room rates for employees, friends, and family
- Generous Marriott discounts
- Training and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwide
*Available for full-time, year-round team members
What will you do?
- Greets and assists guests with luggage at check-in, check-out, and storage.
- Assists guests with city information and directions.
- Delivers items as requested by guests or manager on duty.
- Delivers all in-room dining (IRD)food and beverage.
- Delivers guest amenities to rooms.
- Transport guests as needed.
- All other tasks as needed.
More about you
- Prior hotel experience is preferred.
- Must have excellent verbal communication skills, demonstrating proper manners and etiquette.
- Requires excellent people skills.
- Must be able to work independently as well as part of a team.
- A valid driver’s license in good standing for driving a company vehicle.
Physical requirements
- Must be able to stand for long periods of time.
- Must have the physical stamina to lift moderate amounts of weight up to 50 pounds.
Shift details
Days
Evenings
Holidays
Weekends
OT as needed
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Salary : $16 - $17