Demo

Guest Service Attendant

The Westin Buffalo
Buffalo, NY Full Time
POSTED ON 9/7/2026 CLOSED ON 9/30/2026

What are the responsibilities and job description for the Guest Service Attendant position at The Westin Buffalo?

The opportunity

Delaware North Parks and Resorts is searching for full-time and part-time Guest Service Attendants to join our team at the Westin Buffalo in Buffalo, New York. As a Guest Service Attendant, you have the opportunity to work in a variety of areas, including tours, bell attendant, valet, room service, or transportation services. We will tailor the job to your interests and professional goals. This is a great opportunity to learn from award-winning leaders and grow your hospitality career! 

Please note that this is a tipped position; the hourly minimum pay listed doesn’t include any potential tipped earnings.

Pay

$16.00 – $16.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

Join our collaborative team at the Westin in downtown Buffalo, New York. Our busy, four-diamond hotel will allow you to meet people from around the world and work with a supportive team focused on career development.

  • Health, dental, and vision insurance*
  • 401 (k) with company match*
  • Paid vacation days and holidays*
  • Paid parental bonding leave*
  • Tuition or professional certification reimbursement*
  • Weekly pay
  • Free shift meal
  • Free parking
  • 30% discount at Jake’s Cafe
  • Discounted room rates for employees, friends, and family
  • Generous Marriott discounts
  • Training and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwide

*Available for full-time, year-round team members

What will you do?

  • Greets and assists guests with luggage at check-in, check-out, and storage.
  • Assists guests with city information and directions.
  • Delivers items as requested by guests or manager on duty.
  • Delivers all in-room dining (IRD)food and beverage.
  • Delivers guest amenities to rooms.
  • Transport guests as needed.
  • All other tasks as needed. 

More about you

  • Prior hotel experience is preferred.
  • Must have excellent verbal communication skills, demonstrating proper manners and etiquette.
  • Requires excellent people skills.
  • Must be able to work independently as well as part of a team.
  • A valid driver’s license is required. 

Physical requirements

  • Must be able to stand for long periods of time.
  • Must have the physical stamina to lift moderate amounts of weight up to 50 pounds.

Shift details

Days
Evenings
Holidays
Weekends
OT as needed

Source: Casino Careers

Salary : $16

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