Restaurant Host/Hostess

Job Overview

We are seeking an energetic and welcoming Restaurant Host/Hostess to be the first point of contact for our guests. In this vital role, you will create a warm and inviting atmosphere by managing reservations, greeting guests, and coordinating seating arrangements. Your enthusiasm and organizational skills will ensure a seamless dining experience, setting the tone for exceptional guest service. This paid position offers an exciting opportunity to showcase your hospitality talents and contribute to a vibrant restaurant environment.

We Offer:

• Complimentary Shift Meal
• Employee Recognition Programs
• Employee Discounts

Full-Time Employees:

• Paid Vacation Time
• 401K Program - Company Match
• Competitive Medical, Dental, and Vision
• Life Insurance - Company Paid
• Short Term Disability - Company Paid

Duties

• Greet guests with a friendly and professional demeanor upon arrival, providing excellent guest relations from the moment they walk in
• Manage restaurant reservations using reservation management systems, ensuring accurate booking and seating arrangements
• Coordinate with the dining team to optimize table turnover and minimize wait times using restaurant table management systems such as Aloha POS or Micros POS
• Answer incoming phone calls with proper phone etiquette, assist with reservation inquiries, and provide information about the restaurant’s offerings
• Maintain organized waitlists and seating charts, adjusting as needed to accommodate walk-in guests and reservations
• Support food safety standards by ensuring cleanliness of the host stand area and adhering to hygiene protocols
• Communicate effectively with servers, kitchen staff, and management to ensure smooth guest flow and timely seating

Qualifications

• Previous experience as a host/hostess or in food service is a plus, demonstrating familiarity with restaurant operations
• Strong communication skills, both verbal and written, with excellent phone etiquette and customer service abilities
• Experience in restaurant reservation management systems and POS (Point of Sale) systems such as Silverware and Open Table.
• Basic math skills for managing reservations, waitlists, and guest counts accurately
• Exceptional organizational skills to handle multiple tasks efficiently during busy hours
• Experience in guest services roles that involve guest relations, phone communication, or hospitality is a plus

Join us to be part of a dynamic team dedicated to delivering memorable dining experiences! Your positive attitude, attention to detail, and passion for hospitality will help create an inviting atmosphere where every guest feels valued. This role is perfect for individuals who thrive in fast-paced environments and enjoy making guests feel at home.

Pay: $15.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $15