IT Specialist (APPLICATIONS SOFTWARE)

**Telework Eligible**

Yes

**Major Duties**

• Serve as a senior SAP technical Subject Matter Expert (SME), providing expert guidance and leadership on enterprise SAP implementations, integrations, and sustainment across the full spectrum of DLA business systems and supply chain operations.
• Direct and orchestrate complex SAP development activities throughout the entire project lifecycle, from requirements gathering to post-implementation support;
• ensuring alignment with DLA's enterprise architecture, security requirements, and strategic business objectives.
• Provide specialized technical consultation to program managers and stakeholders to determine SAP specific requirements, explore solution options;
• and deliver high-impact business solutions using standardized SAP methodologies and industry best practices.
• Develop comprehensive acquisition strategies for SAP-related projects that optimize value, sustainability, and alignment with modernization initiatives, including detailed cost analyses and implementation timelines.
• Lead implementation of assigned SAP project segments, delivering expert guidance on the rapid deployment and integration of Commercial Off-The-Shelf (COTS), Enterprise Resource Planning, and Government Off-The-Shelf packages within the SAP ecosystem.
• Plan, organize, and execute comprehensive testing efforts for SAP modules and integrations, including unit testing, integration testing, user acceptance testing, and regression testing;
• ensuring functionality meets business requirements before deployment to production environments.
• Perform detailed technical analysis of SAP software/hardware proposals and emerging technologies, evaluating cost-effectiveness, technical feasibility, integration impacts on existing DLA systems, and alignment with DoD cybersecurity requirements.
• Serve as a critical liaison between DLA stakeholders and SAP development teams, facilitating clear communication channels, managing expectations, and ensuring timely implementation of necessary changes to optimize system performance.
• Analyze SAP cloud capabilities and solutions, documenting integration approaches, potential challenges, and migration strategies within the DLA environment, with particular focus on hybrid cloud architectures and FedRAMP compliance.
• Apply customer experience best practices to SAP implementations, ensuring user-friendly interfaces, optimal workflow designs, and intuitive self-service capabilities that enhance user adoption and satisfaction across the enterprise.
• Function as Contracting Office Technical Representative (COTR) for SAP-related contracts, managing vendor relationships, evaluating contractor performance;
• and ensuring deliverables meet technical specifications, quality standards, and timeline requirements while maintaining budget constraints.
• Develop and maintain comprehensive technical documentation for SAP systems, including system architecture diagrams, interface specifications, data models, and standard operating procedures to support ongoing operations and knowledge transfer.
  
  

**Qualification Summary**

To qualify for an IT Specialist (APPSW), your qualifications must include: A. Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position, and is directly in or related to this position. To qualify at the GS-14 level, applicants must possess one year of specialized experience equivalent to the GS-13 level or equivalent under other pay systems in the Federal service, military or private sector. Applicants must meet eligibility requirements minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes: Leads multifunctional projects in software analysis design, development, and implementation for a new system or major enhancement to an existing system. Investigates, evaluates, and selects tools and methods for improving productivity and software quality throughout the life cycle. Plans and coordinates efforts of government and contractors involved in research and development (R&D), technology advancements, upgrades, design, and/or developmental engineering of enterprise systems. Leads the applications development process to identify and correct weaknesses in critical parameters and variances in achieving cost, schedule, and performance goals. Develops solutions utilizing Application Program Interfaces (APls) and various low-code development tools such as SAP, ServiceNow, etc. B. Education: Applicants may not qualify for this position based on education in lieu of specialized experience. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.