What are the responsibilities and job description for the Store Associate position at Defense Commissary Agency East?
Store Associates work either independently or as part of a team in any assigned retail area of a commissary store within the Defense Commissary Agency (DeCA) system, performing a variety of duties including handling, preparing, and stocking grocery and produce items, and checking-out customer purchases.
This is an open-continuous announcement with an established initial cut-off date of 11/16/2025. Please see the "How You Will Be Evaluated" section for more information.?
Experience: One (1) year of progressively responsible clerical, office, or other work that indicates the ability to acquire the knowledge and skills needed to perform the duties of this position (general experience).
OR
Education: Two (2) full years of successfully completed education above high school at an accredited business, secretarial, technical school, junior college, college or university. Transcripts are required if relying on education, in whole or in part, to qualify. See Required Documents for more information.
OR
Combination of experience and education: To calculate the combination, divide your total months of experience by 12, then divide your semester hours by 60 and add the two percentages. If the total is 100%, you meet the minimum qualifications through a combination of experience and education.
You will receive credit for all relevant qualifying experience (paid and unpaid), including volunteer work done through National Service program (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).
Physical requirements: (1) Stand, stoop, kneel, bend and climb for prolonged periods. (2) Lift, push, pull, carry, and handle items weighing up to 40 pounds independently and occasionally over 40 pounds with assistance. You will attest to your ability to perform these physical requirements in the Questionnaire.
As part of the online application process, you will respond to a series of questions designed to evaluate your level of experience in the position's competencies (knowledge, skills, abilities, and other characteristics). The competencies are:
Overtime: Occasional
Fair Labor Standards Act (FLSA): Nonexempt
Bargaining Unit Status: Varies by location
Obligated Position: If obligated, you occupying the position is subject to the former incumbent returning. If the former incumbent does not return to the position, your occupancy may become permanent. Tentative job offers identify if the position you are offered is obligated.
Those retired under CSRS or FERS considered: No. DoD criteria not met.
Work environment: May work in hot or cold weather and/or in damp or drafty conditions, be exposed to differences in temperature in storing or obtaining items from refrigerated rooms or in the warehouse, and while working you may receive minor injuries such as cuts, scrapes, bruises, heat sealer burns, and may slip on wet floors.
Telework eligible: No
Remote work eligible: No
Read the entire job announcement. Focus on the following sections to understand whether or not you qualify for the position.
Your resume must thoroughly describe how your skills and experiences align to the criteria defined in the Qualifications section of this announcement and it must support your responses to the assessment questionnaire. We do not assume you have the necessary experience to successfully perform in this job regardless of your employment history or academic career.
This is an open-continuous announcement with an established initial cut-off date of 11/16/2025. Please see the "How You Will Be Evaluated" section for more information.?
Qualifications:
You must meet the Office of Personnel Management (OPM) qualifications for series 1101 and additional requirements by the announcement closing date. Your resume (and/or transcript if necessary) must clearly show that you have the qualifications described below. You can use experience, education, or a combination of the two to qualify.Experience: One (1) year of progressively responsible clerical, office, or other work that indicates the ability to acquire the knowledge and skills needed to perform the duties of this position (general experience).
OR
Education: Two (2) full years of successfully completed education above high school at an accredited business, secretarial, technical school, junior college, college or university. Transcripts are required if relying on education, in whole or in part, to qualify. See Required Documents for more information.
OR
Combination of experience and education: To calculate the combination, divide your total months of experience by 12, then divide your semester hours by 60 and add the two percentages. If the total is 100%, you meet the minimum qualifications through a combination of experience and education.
You will receive credit for all relevant qualifying experience (paid and unpaid), including volunteer work done through National Service program (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).
Physical requirements: (1) Stand, stoop, kneel, bend and climb for prolonged periods. (2) Lift, push, pull, carry, and handle items weighing up to 40 pounds independently and occasionally over 40 pounds with assistance. You will attest to your ability to perform these physical requirements in the Questionnaire.
As part of the online application process, you will respond to a series of questions designed to evaluate your level of experience in the position's competencies (knowledge, skills, abilities, and other characteristics). The competencies are:
- Clerical & Administrative
- Communications
- Customer Service
- Electronic Checkout System
- Safety & Housekeeping
- Store Operations
Overtime: Occasional
Fair Labor Standards Act (FLSA): Nonexempt
Bargaining Unit Status: Varies by location
Obligated Position: If obligated, you occupying the position is subject to the former incumbent returning. If the former incumbent does not return to the position, your occupancy may become permanent. Tentative job offers identify if the position you are offered is obligated.
Those retired under CSRS or FERS considered: No. DoD criteria not met.
Work environment: May work in hot or cold weather and/or in damp or drafty conditions, be exposed to differences in temperature in storing or obtaining items from refrigerated rooms or in the warehouse, and while working you may receive minor injuries such as cuts, scrapes, bruises, heat sealer burns, and may slip on wet floors.
Telework eligible: No
Remote work eligible: No
Responsibilities:
- Assisting customers by answering questions such as item price or location, and handling bulky/heavy items.
- Operating an electronic checkout system to record unit price, total customer purchase, and make change.
- Performing a variety of duties in handling, preparing and maintaining stock levels of grocery and produce items.
- Reviewing stock levels and gathering inventory data in order to maintain the Computer Assisted Ordering (CAO) system.
- Preparing and maintaining a variety of documents to order commissary items, reconcile invoices and submit requisitions.
- Maintaining security, safety, and sanitation practices and procedures.
Read the entire job announcement. Focus on the following sections to understand whether or not you qualify for the position.
- Duties and Qualifications
- How to Apply (including a preview of the assessment questionnaire, if applicable)
- How You Will be Evaluated
Your resume must thoroughly describe how your skills and experiences align to the criteria defined in the Qualifications section of this announcement and it must support your responses to the assessment questionnaire. We do not assume you have the necessary experience to successfully perform in this job regardless of your employment history or academic career.
Salary : $18