Community Manager, Multi-Site - Residential

Position Summary 

The Multi-Site Community Manager is responsible for overseeing the daily operations and performance of multiple residential apartment communities. This leadership role ensures that each assigned community meets or exceeds financial, occupancy, and customer service goals. The Multi-Site Community Manager directs on-site teams, manages budgets, and ensures compliance with all company policies and legal requirements, while promoting a culture aligned with Decron Properties' values. 

Essential Duties and Responsibilities 

• Oversee day-to-day operations at multiple residential communities 

• Provide direct supervision of on-site Assistant Managers, Leasing Staff, and Maintenance Staff 

• Develop, manage, and analyze budgets, occupancy, collections, and expenses for each community 

• Ensure consistent operational standards across all sites 

• Lead performance management and staff development at each location 

• Monitor and address resident satisfaction, concerns, and retention  

• Ensure communities comply with Fair Housing, OSHA, local regulations, and company policies 

• Conduct regular site visits and property inspections 

• Partner with Maintenance Supervisors to maintain physical asset condition and service response times 

• Report on performance metrics and strategic updates to Residential Portfolio Manager 

• Travel between sites 

Non-Essential Duties 

• Assist in onboarding new community team members 

• Support marketing efforts across communities during lease-up or high-turnover periods 

• Participate in company-wide initiatives, training, and events as needed 

• Other duties as assigned 

Required Qualifications 

• High school diploma or equivalent required; bachelor’s degree in business, Real Estate, or related field preferred 

• 5 years of experience in multi-family property management, including at least 2 years managing multiple locations 

• Strong financial and operational acumen 

• Excellent communication, leadership, and interpersonal skills 

• Proficient in property management software (e.g., Yardi, RealPage) 

• In-depth knowledge of Fair Housing laws, landlord-tenant regulations, and budgeting 

• Ability to work weekends or extended hours as needed 

Preferred Qualifications 

• CAM, ARM, or CPM certification 

• Experience managing multiple properties with diverse operational needs 

Work Environment and Physical Requirements 

This position requires frequent travel between properties and works both in office environments and on-site throughout the communities. 

• Frequently walk communities, including stairwells and outdoor areas 

• Abilitiy to lift up to 25 pounds 

• Use standard office equipment and mobile devices 

• Communicate clearly and effectively in person, via phone, and electronically 

• May be exposed to outdoor elements during inspections 

• May be required to travel locally between communities 

Company Values 

All team members are expected to uphold and model our core values: 

• Integrity – We do what’s right, even when no one is watching. 

• Community – We foster collaboration and connection with those we serve. 

• Joy – We bring positivity and appreciation to our work. 

• Pride – We take ownership and celebrate a job well done. 

• Personal Responsibility – We hold ourselves accountable to commitments and results. 

• Continuous Improvement – We embrace feedback, learning, and innovation. 

Equal Opportunity Statement 

Decron Properties is an Equal Opportunity Employer. We are committed to providing an inclusive and welcoming environment for all employees. All employment decisions are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), gender identity or expression, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law. 
We participate in the E-Verify program to confirm the eligibility of all newly hired employees to work in the United States.

Additional Information