What are the responsibilities and job description for the Workforce Development Specialist (DVOP) position at DC Department of Human Resources?
Job Summary
The Department of Employment Services (DOES), Workforce and Federal Program Bureau, is seeking a highly experienced Workforce Development Specialist to serve as a Local Veterans’ Employment Representative (LVER) within the American Job Centers (AJCs). In alignment with DOES’ mission to connect District residents, job seekers, and employers to opportunities that support fair, safe, and effective working communities, this senior-level role provides both strategic leadership and operational oversight in the delivery of veteran-focused workforce services. The incumbent will ensure excellence in front-end service delivery, including intake, comprehensive initial assessment and registration, the provision of labor exchange services, and the consistent application and monitoring of Priority of Service for veterans and eligible spouses. Additionally, this role requires the ability to analyze data, track performance metrics, and report on program outcomes and success to inform continuous improvement and strategic decision-making.
Consistent with U.S. Department of Labor LVER requirements, the incumbent will lead high-level employer engagement strategies, recruitment, facilitate job search workshops and group sessions in collaboration with employers, and play a critical role in shaping veteran service delivery strategies within the state workforce system. The Workforce Development Specialist will also serve as a subject matter expert, educating AJC staff on current veteran employment initiatives and programs, and providing regular updates to ensure alignment with federal and District priorities. This role requires a results-driven leader with strong analytical capabilities, the ability to translate data into actionable insights, and a demonstrated commitment to advancing equitable employment outcomes for veterans within a complex, multi-stakeholder environment.
Duties And Responsibilities
Provides individualized career services to veterans and eligible persons with barriers that prevent entering and retaining employment: such as disabilities, lack of educational achievement and/or vocational credentialing, and under-employment. Provides case management services for veterans, with special emphasis on veterans with service-connected disabilities. Provides individual career services to meet the employment needs of disabled veterans and other eligible veterans, with the maximum emphasis directed toward serving those who are economically or educationally disadvantaged, including homeless veterans, and veterans with barriers to employment.
Advises all veterans and eligible persons on labor market conditions and requirements in specific occupations or industrial fields. Informs and explains to disabled, Vietnam-era, other veterans, and eligible persons the benefits and rights that they are entitled. Facilitates interviews, registering and documenting relative occupational service codes for veteran job seekers. Identifying veteran job seeker needs and/or problems to determine appropriate actions required for referral services and, when necessary, referring veteran job seekers to appropriate specialized services such as occupational skills training, employment assistance and supportive services.
Qualifications And Education
Applicants must possess one (1) year of specialized experience equivalent to the CS-09 grade level, or its non-District equivalent obtained in either the private or public sector. Specialized experience is defined as experience that is typically in or related to the work of the position to be filled and has equipped you with the particular knowledge, skills, and abilities, to perform successfully the duties of the position. Examples of specialized experience for this position include: interviewing, registering and placing applicants to occupational codes. A candidate must be a service-connected disabled veteran, other eligible veteran, or qualified eligible person as defined by Title 38, Section 4101(5) in order to be selected for a Workforce Development Specialist (DVOP) position. Preference shall be given to qualified service-connected disabled veterans; if no such veterans are available fill the position, preference shall be given to other qualified veteran or eligible persons.
Licensures, Certifications And Other Requirements
None
Work Conditions/Environment
The work is performed in a normal office setting.
Other Significant Facts
Tour of Duty: Monday-Friday 8:30 am- 5:00 pm or Varies
Promotion Potential: No known promotion potential
Duration of Appointment: Career Service - Term, NTE 13 Months
Pay Plan, Series and Grade: CS-0142-11
Salary: $74,893- $96,547; Based on qualifications and funding
Collective Bargaining Unit (Union): This position is covered by AFGE Local 1000 Collective Bargaining Unit.
Position Designation: This position has been designated as Security sensitive therefore the incumbent of this position will be subject to enhanced suitability screening pursuant to Chapter 4 of DC Personnel Regulations, Suitability and as such, incumbents of this position shall be subject to criminal background checks, background investigations, and mandatory drug and alcohol testing, as applicable.
Residency Preference: Applicants claiming “Residency Preference” will be required to maintain residency in the District of Columbia for a minimum of seven (7) years. Failure to do so may result in forfeiture of employment.
EEO Statement: The District of Columbia Government does not discriminate or retaliate in employment on the basis of race, color, religion, sex, pregnancy, gender identity and expression, national origin, family responsibilities, political affiliation, sexual orientation, marital status, homeless status, disability, genetic information, age, membership in an employee organization, participation in a legally protected activity, parental status, matriculation, personal appearance, credit information, status as a victim or family member of a victim of domestic violence, sexual offense, or stalking, military service, or other non-merit factor.
The Department of Employment Services (DOES), Workforce and Federal Program Bureau, is seeking a highly experienced Workforce Development Specialist to serve as a Local Veterans’ Employment Representative (LVER) within the American Job Centers (AJCs). In alignment with DOES’ mission to connect District residents, job seekers, and employers to opportunities that support fair, safe, and effective working communities, this senior-level role provides both strategic leadership and operational oversight in the delivery of veteran-focused workforce services. The incumbent will ensure excellence in front-end service delivery, including intake, comprehensive initial assessment and registration, the provision of labor exchange services, and the consistent application and monitoring of Priority of Service for veterans and eligible spouses. Additionally, this role requires the ability to analyze data, track performance metrics, and report on program outcomes and success to inform continuous improvement and strategic decision-making.
Consistent with U.S. Department of Labor LVER requirements, the incumbent will lead high-level employer engagement strategies, recruitment, facilitate job search workshops and group sessions in collaboration with employers, and play a critical role in shaping veteran service delivery strategies within the state workforce system. The Workforce Development Specialist will also serve as a subject matter expert, educating AJC staff on current veteran employment initiatives and programs, and providing regular updates to ensure alignment with federal and District priorities. This role requires a results-driven leader with strong analytical capabilities, the ability to translate data into actionable insights, and a demonstrated commitment to advancing equitable employment outcomes for veterans within a complex, multi-stakeholder environment.
Duties And Responsibilities
Provides individualized career services to veterans and eligible persons with barriers that prevent entering and retaining employment: such as disabilities, lack of educational achievement and/or vocational credentialing, and under-employment. Provides case management services for veterans, with special emphasis on veterans with service-connected disabilities. Provides individual career services to meet the employment needs of disabled veterans and other eligible veterans, with the maximum emphasis directed toward serving those who are economically or educationally disadvantaged, including homeless veterans, and veterans with barriers to employment.
Advises all veterans and eligible persons on labor market conditions and requirements in specific occupations or industrial fields. Informs and explains to disabled, Vietnam-era, other veterans, and eligible persons the benefits and rights that they are entitled. Facilitates interviews, registering and documenting relative occupational service codes for veteran job seekers. Identifying veteran job seeker needs and/or problems to determine appropriate actions required for referral services and, when necessary, referring veteran job seekers to appropriate specialized services such as occupational skills training, employment assistance and supportive services.
Qualifications And Education
Applicants must possess one (1) year of specialized experience equivalent to the CS-09 grade level, or its non-District equivalent obtained in either the private or public sector. Specialized experience is defined as experience that is typically in or related to the work of the position to be filled and has equipped you with the particular knowledge, skills, and abilities, to perform successfully the duties of the position. Examples of specialized experience for this position include: interviewing, registering and placing applicants to occupational codes. A candidate must be a service-connected disabled veteran, other eligible veteran, or qualified eligible person as defined by Title 38, Section 4101(5) in order to be selected for a Workforce Development Specialist (DVOP) position. Preference shall be given to qualified service-connected disabled veterans; if no such veterans are available fill the position, preference shall be given to other qualified veteran or eligible persons.
Licensures, Certifications And Other Requirements
None
Work Conditions/Environment
The work is performed in a normal office setting.
Other Significant Facts
Tour of Duty: Monday-Friday 8:30 am- 5:00 pm or Varies
Promotion Potential: No known promotion potential
Duration of Appointment: Career Service - Term, NTE 13 Months
Pay Plan, Series and Grade: CS-0142-11
Salary: $74,893- $96,547; Based on qualifications and funding
Collective Bargaining Unit (Union): This position is covered by AFGE Local 1000 Collective Bargaining Unit.
Position Designation: This position has been designated as Security sensitive therefore the incumbent of this position will be subject to enhanced suitability screening pursuant to Chapter 4 of DC Personnel Regulations, Suitability and as such, incumbents of this position shall be subject to criminal background checks, background investigations, and mandatory drug and alcohol testing, as applicable.
Residency Preference: Applicants claiming “Residency Preference” will be required to maintain residency in the District of Columbia for a minimum of seven (7) years. Failure to do so may result in forfeiture of employment.
EEO Statement: The District of Columbia Government does not discriminate or retaliate in employment on the basis of race, color, religion, sex, pregnancy, gender identity and expression, national origin, family responsibilities, political affiliation, sexual orientation, marital status, homeless status, disability, genetic information, age, membership in an employee organization, participation in a legally protected activity, parental status, matriculation, personal appearance, credit information, status as a victim or family member of a victim of domestic violence, sexual offense, or stalking, military service, or other non-merit factor.
Salary : $74,893 - $96,547