What are the responsibilities and job description for the Medical Office Front Desk Receptionist position at David S Doka M D P A?
Benefits:
- 401(k)
- Health insurance
- Paid time off
About the Role:
David S Doka M D P A is looking for a friendly and organized Medical Office Front Desk Receptionist to be the welcoming face of our practice in El Paso, TX. This is a great opportunity to join a dedicated medical team where your administrative skills and patient-first attitude will make a real difference every day.
Responsibilities:
- Greet and check in patients in a professional and welcoming manner
- Schedule, confirm, and manage patient appointments using medical scheduling software
- Answer and direct incoming phone calls, taking messages as needed
- Verify patient insurance eligibility and collect co-pays at time of service
- Maintain and update accurate patient records and demographic information in the EMR system
- Coordinate patient flow and communicate wait times to ensure a smooth office experience
- Handle medical billing inquiries, referrals, and prior authorizations as needed
Requirements:
- Prior experience in a medical office or healthcare front desk setting preferred
- Familiarity with EMR/EHR systems and medical scheduling software
- Knowledge of medical insurance verification and billing processes
- Strong communication and interpersonal skills with a patient-centered approach
- Ability to multitask and stay organized in a fast-paced clinical environment
- Bilingual in English and Spanish is a plus in the El Paso, TX community
- High school diploma or equivalent required
About Us:
David S Doka M D P A is a trusted medical practice serving the El Paso, TX community with a commitment to compassionate, high-quality patient care. Our patients rely on us for personalized attention and a welcoming environment that puts their health and comfort first. We take pride in a supportive team culture where every staff member plays a vital role in delivering an exceptional patient experience.