What are the responsibilities and job description for the Senior Account Executive position at Dataprise?
About the role: The Senior Account Executive is a crucial role within the Dataprise Sales team, dedicated to selling across a variety of industry verticals and segments. Leading by example, this role drives a culture of performance and measurements using defined sales processes and best practice methodologies to consistently achieve (and exceed) goals. This a great opportunity to join an energetic, passionate, respectful, and dedicated Sales organization.
Why Dataprise
Dataprise is a private equity–backed company focused on both organic growth and strategic acquisitions of high-performing businesses that align with our philosophies and values.
Our mission is simple: delight our clients and create an outstanding people experience—internally and externally.
We are an employee-focused organization that prioritizes retention, satisfaction, and empowerment. We are committed to helping our team members grow and succeed.
Career Growth & Development
We invest in your future through:
- Internal mobility opportunities
- Continuous learning and upskilling
- Job shadowing programs and career mentorship
- Annual training allowances and LinkedIn Learning licenses for all employees
Wellness & Work-Life Balance
- Comprehensive Wellness and Rewards & Recognition Programs
- Onsite, hybrid and remote work options (may vary by role)
- 10 paid holidays
- Generous PTO
- Company paid Volunteer Time Off
- Parental leave benefits & bonding leave for new parents
Competitive Compensation & Benefits
- Competitive pay
- Comprehensive medical, dental, and vision coverage for you and your family
- Company-paid Employee Assistance Program (EAP)
- 401(k) with company match and immediate vesting
- Company paid short and long-term disability insurance
- Company paid life insurance
- Voluntary supplemental insurance through Aflac
- Voluntary pet insurance through Nationwide Pet
- Flexible Spending Accounts (FSA)
- Health Savings Account (HSA) with employer contributions
- Pre-tax commuter benefits for parking and public transit
Diversity, Equity, Inclusion & Belonging
We are committed to fostering a culture of belonging through a multi-faceted Diversity, Equity, Inclusion & Belonging (DEI&B) program which includes Employee Resource Groups (ERG's).
At Dataprise, you’ll have the opportunity to grow, be challenged, have fun, and learn from some of the most talented technology professionals in the industry.
Culture & Innovation
- Impactful Work: Employees work on cutting-edge technology including managed IT services, cybersecurity, disaster recovery, incident response, mobility management, IT consulting, cloud and infrastructure, and more.
- Recognition: Recognized as a top employer in IT with awards for values and culture.
- High-Trust Environment: We foster a culture of empowerment, continuous learning, and innovation. Our culture is built around five key attributes: Passionate, Respectful, Ownership, Unified and Decisive - that make us Dataprise PROUD.
What You’ll Do:
Achieve revenue and profitability goals.
Act as the primary point of contact to an assigned set of Dataprise customers with overall responsibility of managing the partnership between Dataprise and each customer.
Leverage proven sales methodology and related tools to generate opportunities and sell specific business line solutions and technical products that align with the needs of our customers.
Create meaningful relationships that drive an understanding of the diverse issues faced by customers across various industries, as well as propose solutions that deliver measurable improvements to their business.
Coordinate with a variety of Dataprise departments to leverage resources as needed to address service requests, customer/Dataprise relationship matters, billing concerns, etc.
Ensure customer account data and documentation is up to date in appropriate Dataprise systems.
Partner with the Service Delivery and Solution Design teams to schedule scoping calls and follow up to ensure timely delivery of purchase agreement to customers.
Proactively assess, clarify, and validate customer needs on an ongoing basis.
Conduct scoping calls and needs analysis.
Maintain a high customer satisfaction rating.
Create and execute actionable territory plans necessary to achieve goals.
Manage and execute all aspects of the sales motion.
Serve as a mentor to less experienced sales team members.
Help drive and assist with activities related to growing key partnerships.
Work directly with Dataprise senior management on campaigns and initiatives and ensure timely follow up from Operations team.
What Skills & Experience You’ll Need:
10 years of prior sales experience.
Demonstrated expertise in exceeding new sales goals and managing customer relationships.
The ability to handle complex sales environments.
An understanding of IT terminology (in particular, Microsoft technologies) and the ability to translate technical jargon into non-technical terms.
Proficiency with Microsoft Office (e.g., Excel, Word, Outlook, PowerPoint).
Fantastic interpersonal skills and an ability to coordinate multiple internal resources at once.
Excellent communication (verbal and written) skills.
An ability to manage and prioritize time well, juggling multiple tasks at once.
A willingness to occasionally travel (daily and/or overnight).
Dataprise Diversity Commitment: At Dataprise, we celebrate what makes us unique: our people. We believe in fostering a diverse and inclusive work environment that seeks and embraces thoughts and ideas from all different backgrounds. We welcome everyone and are committed to providing equal employment opportunity regardless of race, gender, religion, ethnicity, disability, national origin or sexual orientation. We are #DataprisePROUD!
Dataprise is an Equal Opportunity Employer.