What are the responsibilities and job description for the Esthetician position at Dallas Country Club?
Job Title: Esthetician
Classification: Non-Exempt
Role Description
The Esthetician administers professional facials, waxing services and other esthetics services to our members. They must possess a thorough knowledge of the skin, have excellent facial massage and skin extraction techniques, possess excellent cleanliness and sanitation skills and be willing to train in our spa’s specific facial treatment offerings. They must possess excellent communication skills and be able to learn the product and service knowledge necessary to effectively provide wellness and beauty solutions to meet the needs of our members. They must hold and maintain a current Texas state license.
Key Responsibilities
- Be on time for your shift, prompt with each appointment and perform services within the appropriate time allotted for the service.
- Provide consistent professional facial and body treatments in accordance with spa protocols and accepted certification practices.
- Be flexible with your schedule, supporting the needs of the spa.
- Properly care for equipment and use proper amounts of product to assist with cost controls.
- Have complete knowledge and understanding of all services and products while educating and training members in these areas.
- Actively promote home care programs, meeting minimum retail sales goals.
- Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures.
- Perform prep work and properly clean and restock room as required.
- Communicate to management all occurrences involving staff or members in the spa that require attention.
- Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available.
- Handle members’ questions and concerns professionally and courteously.
- Provide accurate, appropriate, and immediate responses to all requests by members, ensuring complete member satisfaction.
- Communicate to management all occurrences involving staff or members in the spa that require attention.
- Possess the ability to work without direct supervision.
- Maintain a positive attitude and contribute toward a quality work environment.
- Regularly attend, participate in, and support training and staff meetings for the spa.
- Assist in all areas of spa operation as requested by management.
The ideal candidate will have the following experience, skills, and knowledge:
- Must hold and maintain a current State license
- Minimum of 5 years’ experience
- High-end hotel experience preferred
The ideal candidate will have the following competencies and qualities:
- Must have enthusiasm and possess excellent customer service skills.
- Enjoy working with people and possess a friendly and outgoing personality.
- Excellent communication and listening skills, as well as basic computer knowledge.
- Must be a team player.
Dallas Country Club is an Equal Opportunity Employer that does not discriminate based on sex (including gender identity, pregnancy, childbirth, or related medical conditions), gender, race, religion, ethnicity, national origin, political affiliation, citizenship status, physical or mental disability, genetic information, marital status, age, sexual orientation, military service, veteran status, or any other status protected by federal, state, or local laws. The company's management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs and general treatment during employment.