Housekeeping Supervisor

Job Title: Housekeeping Supervisor

Classification: Non-Exempt

Role Description 

Dallas Country Club (DCC) is currently seeking experienced individuals for a Housekeeping Supervisor. DCC, founded in 1896, is the most exclusive and prestigious private club in the area and we pride ourselves on hiring the best of the best.

Under general supervision of the Director of Housekeeping, the Housekeeping Supervisor provides a clean, safe, and attractive environment for Staff, Members, and guests by ensuring the full range of custodial work is completed and providing lead work direction for a team of contracted employees engaged in custodial work.

Key Responsibilities

• Conduct daily shift meetings informing staff of current days events and any other information needing to be communicated to staff.
• Individuals must know how to perform basic restroom, public area cleaning, floor care and be able to use and operate basic laundry and custodial equipment e.g. brooms dust mop, wet mop, vacuum cleaner, and floor care equipment. 
• The ability to determine and estimate what material and equipment is needed to complete tasks/jobs/responsibility in an efficient and effective manner.
• Provide directions, including training others in proper work methods and safety and providing feedback on work performance.
• Prioritize and manage multiple projects/tasks with completing goals by a given deadline.
• Maintain regular and acceptable punctuality and attendance, adhering to defined work hours.
• Assigning housekeeping tasks to staff and inspecting work to ensure that the prescribed standards of cleanliness are met.
• Scheduling staff shifts and organizing replacements as required.
• Investigating and addressing complaints regarding poor housekeeping service.
• Regularly taking inventory of cleaning supplies and ordering stock as needed.
• Issuing cleaning supplies and equipment to housekeeping staff as needed.
• Screening housekeeping applicants and recommending promotions, transfers, and dismissals.
• Performing various cleaning duties in instances of staff shortages.
• Conduct weekly walks with overnight contractors and communicate issues, concerns and to inspect facilities.

The ideal candidate will have the following experience, skills, and knowledge:

• High School Diploma or equivalent.
• 2 to 3 years of custodial experience that reflects the potential for supervising others. 
• Ability to read and write at a level appropriate to the position and perform arithmetic calculations as required by the position.
• Able to work independently and within the framework of a team, accepting his/her role as required.
• Committed to high standards of safety and willing and able to comply with all safety laws.
• Must have the ability to perform day-to-day responsibilities with little or no direction.
• Must have flexibility and the ability to work in a fast-paced environment. 
• Must be able to address urgent operational needs or scheduling conflicts.
• Must have the ability to work cooperatively in group situations and work actively to resolve conflicts.

The ideal candidate will have the following competencies and qualities:

• Knowledge of custodial cleaning method materials, chemicals, and equipment used in custodial work and of the safety and sanitation practices and measures required.
• Establish and maintain positive outlook and encourage open communication, maintain objectivity.
• Organizational skills.
• Ability that may include working in areas with limited light; exposed to cold and hot temperatures. 
• May work below the surface or in confined spaces. 
• Prolonged period of walking, standing, reaching, stooping, kneeling, bending, climbing stairs and ladders.
• Must be able to lift or carry objects weighing up to 50 lbs. frequently.
• Lift, push, pull, or carry heavy objects.

Dallas Country Club is an Equal Opportunity Employer that does not discriminate based on sex (including gender identity, pregnancy, childbirth, or related medical conditions), gender, race, religion, ethnicity, national origin, political affiliation, citizenship status, physical or mental disability, genetic information, marital status, age, sexual orientation, military service, veteran status, or any other status protected by federal, state, or local laws. The company's management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs and general treatment during employment.