What are the responsibilities and job description for the Banquet Captain position at Dallas Country Club?
Job Title: Banquet Captain
Classification: Non-Exempt
Role Description
Dallas Country Club is currently seeking qualified individuals for Banquet Captain position, to support the Banquets Manager in servicing our members, guests, and wedding coordinators/planners. This candidate must have excellent verbal communication skills, the ability to lead, as well as follow direction and must be a team player. This person must be motivated, highly organized, and visible. Must possess and demonstrate a sense of resourcefulness and anticipation through resolving Member and guest needs. She/He will oversee banquet staff for scheduled events, issue bar inventories, and perform daily opening/closing task completion.
Key Responsibilities
• Work closely in planning with the Banquets Manager and staff.
• Work closely with Banquet Chef & Culinary team for event setup & execution.
• Coordinate room set ups based on Banquet Event Order and Member needs.
• Walk all banquet areas at the beginning of their shift and complete set up prior to host arrival.
• Monitor pre-function interior/exterior space for cleanliness.
• Must have understanding on how to read and execute a Banquet Event Order.
• Make sure all meeting rooms are set accordingly to the BEO’s and are always clean and tidy.
• Daily recap of all event information submitted to Assistant GM and Food and Beverage team.
• Ensure all staff arrive on time and are in proper uniform based on the event.
• Plan, delegate, and deliver top level service to all banquet functions.
• Checking out and checking in beverage requisitions for bars.
• Ensure the entire banquet service team is knowledgeable of all event information (BEO).
• Communicate effectively with Event Management, Members, Guests, Banquet Chef, Front of House Management/Supervisor team on all Banquet needs.
• Cover dining room MOD shifts during slower periods.
The ideal candidate will have the following experience, skills, and knowledge:
• Three years minimum experience in a higher volume supervisory banquet role,
preferably in a club or hotel setting.
Highs School Diploma or equivalent required.
Bachelor’s degree in hospitality or equivalent preferred.
• TABC certified required.
• A working knowledge of ala carte and fine dining outlets is beneficial.
• Knowledge of Microsoft Excel and Word.
• Requires excellent oral and written communications skills.
• Comprehend reading materials, speak, read and write English.
• Neat in appearance and well groomed.
• Always demonstrate an approachable and professional demeanor.
• Cultivate a work environment of trust and inclusivity.
• Able to make assessments of every function and respond to its unique needs.
• Strong delegation skills.
• Maintain proper associate uniform standards.
• General audiovisual knowledge helpful.
• Outstanding oral and written communications skills.
• Ability to manage large banquet Team, with multiple occurring functions.
• Must have Wine & Bar service knowledge.
• Maintain a clean, safe and environmentally responsible work environment.
The ideal candidate will have the following competencies and qualities:
• Must be a self-starter.
• The employee must regularly lift and/or move up to 10 pounds.
• The employee must frequently lift and/or move up to 50 pounds.
• To ensure superior service and sanitation standards, all rooms and table top utensils must be detailed and presentable prior to every function.
• Make sure all equipment is in working order for the department.
• Requires problem solving abilities.
• Maintain a clean, safe and environmentally responsible work environment.
Dallas Country Club is an Equal Opportunity Employer that does not discriminate based on sex (including gender identity, pregnancy, childbirth, or related medical conditions), gender, race, religion, ethnicity, national origin, political affiliation, citizenship status, physical or mental disability, genetic information, marital status, age, sexual orientation, military service, veteran status, or any other status protected by federal, state, or local laws. The company's management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs and general treatment during employment.