What are the responsibilities and job description for the Banquet Captain position at Hilton DFW Lakes?
Banquet Captain
We are seeking an experienced Banquet Captain to lead our team in delivering exceptional service.
Must have a passion for hospitality and a proven track record in managing banquet events.
Key Responsibilities:
- Oversee the setup, service, and breakdown of banquet events, ensuring all standards are met
- Lead and coordinate banquet staff to deliver high-quality service in a high-volume setting
- Communicate effectively with clients, banquet staff, and management to ensure event requirements are fulfilled
- Monitor service flow and address any issues promptly to maintain guest satisfaction
- Ensure compliance with health and safety regulations and company policies
- Assist with menu presentation and table arrangements as needed
- Manage time efficiently to ensure all aspects of the event run smoothly and on schedule
We offer an outstanding benefits package which includes:
- Medical dental, prescription, vision and life insurance
- Employer matched 401k plan
- Free Parking
- Free Meals
- Vacation, holiday and sick pay
- Generous hotel benefits in all Hilton Family of brands hotels
Skills and Qualifications:
- Prior experience as a Banquet Captain or in a similar leadership role within a full-service, high-volume hospitality environment
- Strong organizational and multitasking skills
- Excellent communication and interpersonal abilities
- Ability to lead and motivate a team under pressure
- Knowledge of food and beverage service standards
- Flexibility to work evenings, weekends, and holidays as required
- Professional appearance and demeanor
- Ability to handle multiple events simultaneously with attention to detail