What are the responsibilities and job description for the Inside Sales Representative position at Dakota Red Corporation?
With roots tracing back to 1902, Midland Concrete Products is proud of our foundation. Form its early days as Concrete Stone Company to its transition to Marquart Concrete Products to today, Midland has always been built solidly on the values of quality and service. With a variety of of landscape supply products, Midland has the experience needed to distribute, with the highest standards, masonry and landscaping products.
SUMMARY:
Responsible for promoting the sale of company masonry and landscape products through counter sales and phone orders. Assist with directing the yard crew to coordinate shipping and handling of sold products.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Promotes a culture of safety.
- Provide customer service to walk in and call in customers. Effectively communicate and respond to divers customer environments and needs. Handle customer complaints and problems promptly.
- Coordinate intra-customer transfers and customer deliveries of masonry and landscape products.
- Work with prospective and established customers in pricing and securing orders, effectively follow-up to assure that orders are fulfilled on time to ensure customer satisfaction.
- Monitor inventory levels and communicate with Location Manager.
- Assist in maintaining clean and orderly product storage display areas.
- Develop appropriate product knowledge of masonry and landscape products offered by the company. Promote and sell related products as they are introduced.
- Participate in regional seminars and company workshops.
- Maintain current information on the activities and products of competitors as well as maintain current market share/competitive product information.
- During construction season, some Saturday hours are required as well as some additional hours for industry shows or seminars.
QUALIFICATIONS REQUIRED:
Education, experience, and skills:
- Some education beyond high school and/or related experience preferred.
- Must possess excellent oral and written communication skills.
- Self-motivated, able to work without direct supervision; adapt easily to diverse customer base.
- Requires sound decision making and good math skills.
- Basic operation knowledge of computers, calculators, and audio/visual equipment. Industry specific software experience is a plus.
Physical, mental, and environmental requirements:
May need to occasionally lift landscape products ranging from 30 to 70 pounds in weight. Requires good vision and visual perspective including colors and shapes. Also requires walking, standing, reaching, climbing, pushing, pulling, and grasping physical activities. Position involves some exposure to seasonal Midwest weather conditions.
BENEFITS:
- PTO starts accruing the first of the month following hire date.
- Birthdays paid off
- 9 paid holidays
- Sales Incentive Bonus
- Medical, dental, vision, flex, life insurance, long and short-term disability, and pet insurance
- 401k match Profit Sharing