What are the responsibilities and job description for the Front of House Manager position at Dak Good?
Job Overview
We are seeking an energetic and dedicated Front of House Manager to lead our hospitality team and ensure an exceptional experience for every guest. In this pivotal role, you will oversee daily operations in the front-of-house area, manage staff, uphold service standards, and create a welcoming environment that encourages repeat visits. Your leadership will drive team performance, maintain operational efficiency, and uphold food safety and cleanliness standards. This is an exciting opportunity for a motivated professional passionate about hospitality management and delivering outstanding customer service.
Responsibilities
- Supervise front-of-house staff, including training, scheduling, and performance management to foster a motivated and efficient team.
- Oversee customer service operations, ensuring guests receive prompt, friendly, and professional service at all times.
- Manage POS systems such as Aloha POS and Micros POS to process orders accurately and efficiently while handling cash transactions with precision.
- Coordinate food and beverage service, including food preparation oversight when necessary, to ensure quality standards are met consistently.
- Monitor inventory levels, control stock, and assist with food management to minimize waste and optimize profitability.
- Enforce food safety protocols and cleanliness standards in compliance with health regulations to guarantee a safe environment for guests and staff.
- Lead shift management activities, including resolving guest concerns promptly and managing operational flow during busy periods.
Requirements
- Proven experience in quick service or fast food restaurant environments with a strong background in food preparation, cooking, or kitchen management.
- Demonstrated supervisory or managerial experience within hospitality or restaurant settings.
- Familiarity with POS systems such as Aloha POS or Micros POS along with cash handling expertise.
- Knowledge of inventory control, food safety management, and food handling procedures.
- Excellent leadership skills with the ability to train staff effectively and manage teams efficiently.
- Strong communication skills suitable for managerial roles including interviewing, staff training, and customer interaction.
- Ability to perform basic math calculations for order accuracy, cash handling, and profit analysis.
- Experience in managing hospitality teams within casual dining or fine dining environments is highly desirable.
Join us as a Front of House Manager where your leadership will inspire your team to deliver memorable guest experiences! We are committed to fostering a dynamic work environment that values teamwork, professionalism, and excellence in hospitality management. All positions are paid roles that offer opportunities for growth within our vibrant restaurant community.
Pay: $50,000.00 - $55,000.00 per year
Benefits:
- Employee discount
- Paid time off
Work Location: In person
Salary : $50,000 - $55,000