What are the responsibilities and job description for the Cashier / Front of House position at Hilltop Sports?
Cashier / Front of House (Seasonal, Aug–Dec) — Hilltop Sports
Greenville, MI · Seasonal (Aug–Dec), with possibility of conversion to full-time · $15.00–$20.00/hr
About Us
Hilltop Sports is a four-season, full-service store specializing in hunting, fishing, firearms, and outdoor gear. We're family owned and operated, and we've been part of the West Michigan community for over 35 years. We pride ourselves on top-notch customer service and a wide range of products to meet every outdoor enthusiast's needs.
Position Summary
Hilltop Sports is seeking enthusiastic, customer-oriented individuals to join our team as seasonal Cashiers / Front of House Personnel at our Greenville, MI location. This is a seasonal position running August through December, with the possibility of conversion to full-time for the right team member. You'll be the first point of contact for our guests — greeting them warmly, keeping transactions accurate, and making sure every visit is a positive one. This role is ideal for someone who enjoys working with people, takes pride in accuracy, and can keep a steady, professional presence during busy periods. If you're passionate about the outdoors, enjoy interacting with customers, and want to earn some extra money this holiday season, this role is perfect for you.
Key Responsibilities
- Greet every customer warmly and provide courteous, service-oriented support
- Answer basic questions and direct customers to the right department or sales associate
- Run the front counter — process cash and card transactions accurately and efficiently on the POS
- Issue DNR hunting and fishing licenses (training provided)
- Collect and enter customer information into our system
- Process and create archery and firearms work orders
- Resolve simple guest concerns with professionalism and escalate when appropriate
- Keep the front of the store clean, stocked, organized, and welcoming
- Perform light housekeeping and cleaning to maintain a tidy store environment
- Back-tag merchandise and assist with light stocking, merchandising, and inventory during downtime
- Other duties as assigned by the Operations Manager
Required Qualifications
- Reliable and punctual — you show up and follow through
- Genuinely good with people, with strong communication and interpersonal skills
- Honest and trustworthy with cash and transactions
- Strong attention to detail and confidence with basic arithmetic
- Ability to multitask and handle transactions accurately at a busy counter
- Basic computer skills for data entry and work order processing
- Ability to stand for extended periods and stay active during shifts
- Ability to work effectively as part of a team
- Willing to learn our products and the basics of DNR licensing (we'll train you)
- Must be available to work flexible hours, including weekends and holidays
Preferred Qualifications
- Previous cashier or front-of-house experience
- Experience handling cash and card transactions in a high-volume environment
- Familiarity with point-of-sale workflows and front-of-house operations
- Comfort staying calm and courteous in a fast-paced setting
- Interest in hunting, fishing, and outdoor activities
Compensation & Perks
- Hourly rate: $15.00–$20.00
- 30/60/90-day review policy, with the possibility of pay rate adjustments
- Seasonal (August–December) with the possibility of conversion to full-time
- Employee discounts on store merchandise
- A dynamic, outdoor-oriented retail environment
- Valuable experience in customer service and retail operations
How to Apply
If you're interested in joining our team and meet the qualifications above, please submit your resume and a brief cover letter. We look forward to hearing from you!
Disclaimers
Our commitment to equal opportunity and data protection:
Equal Opportunity Employer (EOE)We are an Equal Opportunity Employer.
Qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or any other characteristic protected by law.
If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact: careers@hilltopsports.com or 6167540022.
Pay: $15.00 - $20.00 per hour
Benefits:
- Employee discount
Work Location: In person
Salary : $15 - $20