What are the responsibilities and job description for the Strategic Account Rep- Campus Store position at D&H Distributing?
Strategic Account Specialist- Consumer
This is a hybrid role that can be based in either Harrisburg, PA or Tampa, FL.
Please note, candidates must be located within 60 miles of either office location.
D&H is growing! Join 100 year old Employee-Owned technology distributor, offering end-to-end solutions for today's resellers, retailers, and the clients they serve across the SMB and Consumer markets.
Customer facing inside sales role responsible for assigned accounts in a predetermined sales territory, including revenue, margin and breadth growth, through customer contact, sales and service; accountable for customer satisfaction, revenue generation, goal achievement and long-term business goals in line with D&H’s vision and values; with responsibility to lead team by providing guidance on day-to-day needs and help on system and transactional questions.
Essential Duties And Responsibilities
Education
This is a hybrid role that can be based in either Harrisburg, PA or Tampa, FL.
Please note, candidates must be located within 60 miles of either office location.
D&H is growing! Join 100 year old Employee-Owned technology distributor, offering end-to-end solutions for today's resellers, retailers, and the clients they serve across the SMB and Consumer markets.
- We are empowered by our employee Co-Owners who provide the industry’s best service, and we promote a collaborative culture.
- We offer an Employee Stock Ownership Plan, 401k, Paid Time Off, Medical, Prescription, Dental and Vision benefits as well as Gym Reimbursement, Work from Home Reimbursement, Employee Purchase Program, Tuition Assistance and much more!
- As a D&H Co-Owner you receive numerous discounts on services.
- We feel strongly about giving back to the community and promoting sustainable, eco-friendly business practices.
Customer facing inside sales role responsible for assigned accounts in a predetermined sales territory, including revenue, margin and breadth growth, through customer contact, sales and service; accountable for customer satisfaction, revenue generation, goal achievement and long-term business goals in line with D&H’s vision and values; with responsibility to lead team by providing guidance on day-to-day needs and help on system and transactional questions.
Essential Duties And Responsibilities
- Responsible for sales goal, forecast and attainment, including the achievement of revenue and post freight margin goals.
- Responsible for setting the price of products for bids, quotes and deals requested by customers while maintaining customer satisfaction.
- Work with vendor reps, BU’s, and all supporting departments, to build specific vendor sales and to grow the revenue and sales breadth within assigned customer base.
- Responsible for answering sales teams inbound queue calls daily
- Promptly answer phone & email to respond to all customer requests; promptly return all phone messages within SLA.
- Attend sales and product trainings.
- Attend reseller shows and events to meet with prospects in person, as needed.
- Project a professional company image through customer and vendor interactions.
- Process and maintain customer transaction through ERP sales platform.
- Adhere to all company policies procedures and ethics including company attendance policy.
- Attend team huddles, team meetings, and collaborate with team members.
- Work with Decision Makers, Sales Management, Field Reps, BU’s, and vendors to develop, maintain, and strengthen relationships throughout the customer organizations.
Education
- College education preferred and/or equivalent combination of education/experience.
- Minimum 3 years of sales or phone sales experience
- Sales and/or technical certifications a plus
- 1 Year as highly rated D&H Strategic Account Rep who exemplifies team building and coaching among the team
