What are the responsibilities and job description for the Front Office Manager position at Cypress Physical Therapy?
Summary: This position is responsible for performing all administrative duties associated with the day-to-day business of Cypress Physical Therapy. This position will manage all front office functions.
Reports to: Clinic Owner/Clinic Director
Details of Duties:
- Serve as point of contact for all patient interactions including but not limited to: intake, scheduling, insurance verification, and collections
- Support all front office functions, policies, and procedures including assisting in performing daily front office tasks as needed
- Maintain all policies/procedures regarding Corporate Compliance, HIPAA Compliance, OSHA compliance, FSLA Compliance; and any other applicable regulatory requirements.
- Manage all in-house policies regarding charges, billing and collection procedures in order to maximize reimbursement; work in conjunction with billing/collections agency or personnel.
- Assists the Director with developing strategic direction of clinic with regards to overall goal of improving quality and efficiency of health care while controlling costs
- Responsible for maintenance and security of all patient records
- Ensure compliance with current applicable federal, state, and local standards, guidelines, and regulations
- Oversee all computers and computer network – upgrade, add, problem solve, coordinate with tech support
- Upgrade, maintain all office equipment and phone system
- EMR system management
- Implement new technology as appropriate
- Maintain employee handbook and manuals for clinic
- Interface and coordinate activities with clinical staff
- Collate all daily and monthly practice statistics
- Daily financial reconciliation and analysis
- Assist in practice development, marketing, and advertising
- Attend Professional meetings as appropriate; participate in professional associations as appropriate
- Support functions for Billing Department
- Other duties as assigned
- Perform the duties of Insurance Coordinator, Security Officer in coordination with 3rdparty billing company, and Privacy Officer.
Education: High School graduate required. Associates or bachelor’s degree in a
related field preferred.
Experience: Experience in leadership, communication, organizational, team building,
motivational, and computer skills. Experience in medical office operations, customer
service and electronic medical records experience; proficiency in basic computer skills.
Job Type: Full-time
Pay: $16.00 - $21.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $16 - $22