What are the responsibilities and job description for the Quality Assurance Manager position at Cypress HCM?
We are seeking a forward-thinking Quality Manager to lead Quality operations across our Americas Fulfillment Network. This role will drive the implementation and continuous improvement of a multi-site Quality Management System (QMS) within a regulated environment, partnering closely with Operations, Supply Chain, and Global Quality leadership.
Key Responsibilities
- Lead Quality across multiple fulfillment sites (Moreno Valley, Atlanta, Indianapolis)
- Drive compliance with ISO 13485 and global regulatory standards
- Partner cross-functionally with Operations, Transportation, Regulatory, and 3PL partners
- Own audits, CAPA, nonconformances, and investigations
- Deliver quality insights, risk assessments, and recommendations to leadership
- Lead continuous improvement, standardization, and QMS modernization (automation, digital tools, analytics)
Required Qualifications
- Bachelor’s degree in Engineering, Science, Operations, or related field
- 7 years leading Quality in a multi-site, regulated environment
- Strong experience with ISO 13485 (or equivalent QMS)
- Hands-on leadership of CAPA, nonconformances, and structured problem solving (A3, 8D, DMAIC)
- Proven ability to lead audits and influence cross-functional stakeholders
Preferred Qualifications
- Medical device or pharmaceutical industry experience
- Lean / Six Sigma or continuous improvement background
- Experience with digital transformation, automation, or AI-driven quality tools
Salary : $60 - $64