Content Migration Specialist, Contentful

The Content Migration Specialist is a hands-on role supporting a large-scale content migration initiative. They will be reviewing, updating, restructuring and migrating existing documentation so it aligns with new content and technical standards.

The work involves reviewing, reformatting existing materials, and moving content between systems based on defined knowledge models. The Content Migration Specialist will work closely with subject matter experts to clarify gaps and validate accuracy. They will follow established templates, content models and quality standards, while applying sound judgment to improve clarity, usability and consistency across the knowledge assets.

This role is well-suited for someone who has a blend of project/operational and content creation experience and is comfortable working independently to high

standards

Responsibilities

• Review existing knowledge and update it to align with new content standards, templates, and classification models
• Align documentation for clarity, consistency, and operational accuracy
• Migrate content between systems and locations, ensuring the right knowledge lives in the right place and follows required structures
• Identify gaps or ambiguities in existing content and partner with team members to resolve them
• Execute migration of content from templates to contentful platform, coordinate needed updates with content authors, and educate authors on the
• process
• Gather and track content through the various editorial stages
• Apply basic metadata, tagging, and categorization standards as defined by the program
• Flag outdated, redundant, or conflicting content and support cleanup and consolidation efforts
• Work cross-functionally to implement content and CMS best practices
  
  

Profile of the Right Person

• Strong written and verbal communication skills to provide clear feedback and collaborate effectively
• Experience interpreting or maintaining operational or technical documentation (e.g., SOPs, work instructions, internal process docs)
• Comfortable working through large volumes of existing content and improving it systematically
• Willing to ask questions, seek clarification, and validate assumptions with subject matter experts
• Comfortable doing hands-on editing, reformatting, and content migration work
• Is proficient in using content management systems and tools used for editing
• Is proficient in the Google Workspace suite
  
  

Helpful But Not Required

• Exposure to Knowledge Management concepts or structured documentation standards
• Familiarity with AI tools
• Familiarity with AP Style, or other major style guides
  
  

Pay Rate Range

• $90-110/hr.