What are the responsibilities and job description for the Salesforce Senior Program Manager position at Cynet Systems?
We are looking for Salesforce Senior Program Manager - Remote for our client in Mason, OH.
Job Title: Salesforce Senior Program Manager
Job Location: Mason, OH
Job Type: Contract
Job Overview:
Pay Range: $62/hr - $67/hr
Requirement/Must Have:
- 2-3 years as a Program Manager specifically managing Salesforce programs.
- Hands-on experience delivering 3-4 large-scale enterprise Salesforce implementations.
- Proven experience in complex integrations (API/Middleware/MuleSoft, etc.).
- Experience in large-scale data migration programs.
- Experience with multi-vendor / global delivery models.
- Experience managing multi-team, distributed delivery (onsite/offshore).
Responsibilities:
- Lead end-to-end enterprise-scale Salesforce programs (multiple concurrent workstreams).
- Own program governance, stakeholder alignment, and executive reporting.
- Drive proactive status tracking (clear visibility on scope, risks, dependencies, and timelines).
- Ensure strong control on scope vs timeline commitments (avoid slippage, manage changes effectively).
- Coordinate across cross-functional teams - business, architects, development, QA, integration teams.
- Act as the single point of accountability for program delivery and outcomes.
Nice to Have:
- Healthcare payer domain experience is highly preferred.
Skills:
- Excellent stakeholder management.
- Ability to work with senior business leaders, IT leadership, and architects.
- Highly proactive in reporting.
- Clear, structured, and timely communication of program status.
- Strong ability to track risks, dependencies, and mitigation plans.
- Drive decision-making and issue resolution.
- Ability to understand technical challenges from Salesforce architects and translate them into actionable program plans.
- Strong focus on governance, planning, and execution discipline.
Qualification And Education:
- Strong verbal and written communication skills.
- Excellent communication and presentation skills.
- Ability to communicate effectively with stakeholders.
Salary : $62 - $67