Regional Manager - Disaster Restoration, Operational Excellence

Job Title: Regional Manager
Location: Portsmouth, NH
Salary: $160K-$175K Bonus
Benefits: Health Insurance PTO 401k with Match
Requirements: Disaster Restoration Industry Leadership (branch or multi-site oversight)

Company Overview
We are a leading provider of emergency response, restoration and reconstruction services for commercial and residential properties. For more than 30 years, we've helped clients recover quickly and confidently from fire, water, storm and environmental damage.

We are building a more connected approach to property protection - bringing together prevention, response and restoration to deliver faster outcomes and better experiences for our customers.

Position Overview
We are seeking a veteran of the disaster restoration industry to step into a Regional Manager role to lead and grow our New Hampshire and Maine branches. The focus of this role is to balance oversight of the region's financial performance, growth, team culture, and customer experience.  The Regional Manager will have the backing of our corporate team while maintaining the autonomy to make the day-to-day decisions that drive results.

This role is a great fit for an operator who leads from the front, holds their teams accountable and strives for operational excellence.

Key Responsibilities

• Own regional P&L: develop and manage budgets, forecasts, and cost control to meet profitability targets.
• Provide operations leadership for disaster restoration activities, ensuring consistent execution of mitigation, remediation, and reconstruction processes across branches.
• Deliver strong field leadership by supporting branch managers, supervising complex or high-risk jobs, and stepping into incident command during large-scale disaster responses.
• Oversee branch management including staffing, performance management, training, and succession planning for branch leadership.
• Ensure safety and compliance: enforce safety programs, regulatory requirements, and company policies at all sites and job locations.
• Drive business development and client relationship management with insurers, property managers, commercial clients, and referral sources to grow regional revenue.
• Monitor and report on operational KPIs, quality metrics, and customer satisfaction; implement continuous improvement initiatives to raise standards and reduce cycle time.
• Manage vendor relationships, subcontractor performance, and procurement to control costs and ensure quality delivery.
• Implement training and professional development programs to raise field skill levels and certifications across the region.

Qualifications

• Proven experience in disaster restoration operations, leadership and branch management responsibility.
• Demonstrated operations leadership with direct P&L responsibility and measurable results in profitability, cost control, and growth.
• Experience managing multiple branches or sites preferred.
• Track record of developing staff and managers and building high-performing teams.
• Excellent communication, negotiation, and client-facing skills; able to build credibility with insurers, commercial clients, and referral partners.
• Strong analytical and financial acumen: comfortable with budgeting, forecasting, and performance metrics.
• High level of personal accountability, safety mindset, and commitment to delivering exceptional customer experiences.

Benefits

• Base Salary ($160K-$175K)
• Bonus
• Medical, Dental & Vision Insurance
• Life Insurance
• Disability Insurance
• Paid Time Off
• 401(k) with 4% Match

Email Your Resume In Word To
Jeremy.Palaia@CyberCoders.com
Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply.
Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : JP5-1996024L631 -- in the email subject line for your application to be considered.
Jeremy Palaia - Lead Recruiter

For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This is a new role.

This job was first posted by CyberCoders on 08/30/2026 and applications will be accepted on an ongoing basis until the position is filled or closed.

Everforth CyberCoders is proud to be an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications, and a virtual recruiter as part of the application process. A human recruiter reviews all results. Click here for details on our virtual recruiter .  Everforth CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. Everforth CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at Benefits@CyberCoders.com to make arrangements.

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