What are the responsibilities and job description for the Field Service Engineer (Relocation to Boise, ID) position at CyberCoders?
Title: Field Service Engineer (multiple levels open)
Location: Boise, ID (relocation can be provided for the right candidate)
Details: Semiconductor industry with approx 75% travel
Position Overview
We are seeking a highly skilled Field Service Engineer to install, maintain, and repair manufacturing equipment at customer sites. The role focuses on rapid troubleshooting, preventive maintenance, and ensuring optimal system performance in production environments. The ideal candidate combines hands-on engineering knowledge with strong customer-facing skills and a commitment to safety and uptime.
Key Responsibilities
- Install, commission, and validate new equipment at customer facilities according to specifications and safety standards.
- Diagnose and resolve mechanical, electrical, and software issues through systematic troubleshooting and root-cause analysis.
- Perform preventive maintenance, calibration, and upgrades to maximize equipment reliability and production yield.
- Provide timely on-site and remote technical support to customers, including phone and email assistance, diagnostics, and step-by-step guidance.
- Document service activities, repairs, spare parts used, and customer communication in the companys service management system.
- Collaborate with engineering and product teams to report recurring faults, suggest design improvements, and support field modifications.
- Train customer operators and maintenance staff on safe operation, basic troubleshooting, and routine maintenance procedures.
- Manage spare parts inventory, order replacement components, and ensure appropriate tools and test equipment are available for field tasks.
- Adhere to company safety policies, customer-site protocols, and industry regulatory requirements while working on-site.
- Work flexible hours and travel regularly to customer locations, sometimes at short notice, to meet service-level agreements.
Qualifications
- Bachelors degree in Mechanical, Electrical, Electronic, or Industrial Engineering, or equivalent technical diploma with proven field experience.
- 3 years of hands-on experience in field service, commissioning, or equipment maintenance within manufacturing environments.
- Strong troubleshooting skills across mechanical, electrical, and control systems; ability to perform root-cause analysis and implement corrective actions.
- Experience with industrial control systems, PLCs, HMIs, sensors, and basic network communications (Ethernet/TCP-IP).
- Proven ability to read and interpret electrical schematics, mechanical drawings, and technical manuals.
- Excellent customer-facing communication skills, with the ability to explain technical issues clearly to non-technical personnel.
- Willingness to travel frequently and work flexible hours, including on-call rotations when required; valid drivers license.
- Experience with parts management, service documentation, and using service management software or mobile reporting tools.
- Preferred: previous experience in semiconductor equipment or cleanroom manufacturing environments and familiarity with EHS protocols specific to semiconductor production.
Benefits
- Full benefits including medical, dental, PTO and more
- Bonus
- Stable and growing company with a ton of opportuniy
- Relocation for candidates outside of Boise, ID
Email Your Resume In Word To
Jen.Dorand@CyberCoders.com
Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply.
Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : JF12-1995713L215 -- in the email subject line for your application to be considered.
Jen Dorand - Lead Recruiter
For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This is a new role.
This job was first posted by CyberCoders on 08/25/2026 and applications will be accepted on an ongoing basis until the position is filled or closed.
Everforth CyberCoders is proud to be an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications, and a virtual recruiter as part of the application process. A human recruiter reviews all results. Click here for details on our virtual recruiter . Everforth CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. Everforth CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at Benefits@CyberCoders.com to make arrangements.
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Salary : $80,000 - $110,000