Workplace Coordinator

Job Title Workplace Coordinator Job Description Summary Location: Hawthorn East, Melbourne | Full-Time | Permanent Deliver exceptional workplace and event experiences while supporting a dynamic corporate environment. Be the face of a high-profile corporate client and build strong stakeholder relationships Gain exposure to workplace, events, and facilities management in a dynamic role Join during a major workplace transformation and relocation project Job Description About the Role We’re seeking a highly organised and customer-focused Workplace Experience Coordinator to support a key client account. This role plays a vital part in delivering exceptional workplace services, with a strong focus on customer service, event coordination, meeting space management and stakeholder engagement. You’ll be the go-to person for workplace requests, ensuring the office environment operates seamlessly while creating a premium experience for all users. This is a fast-paced, varied role offering exposure to workplace transformation initiatives, including an upcoming head office relocation. Key Responsibilities Coordinate meeting rooms, conference spaces, and workplace bookings Manage and respond to multiple inboxes and workplace service requests Deliver end-to-end event coordination, including catering and room setup Conduct regular floor walks to ensure workplace presentation and functionality Administer locker systems and end-of-trip facilities Build strong relationships with client stakeholders and service providers Support workplace change initiatives and office transition activities Maintain accurate reporting and contribute to monthly performance insights About You Experience in workplace coordination, events, client facing customer care or EA/administration Strong customer service mindset with a friendly, positive, approachable style Excellent verbal and written communication skills Proven ability to multitask and manage competing priorities Experience managing multiple inboxes and requests simultaneously Confident working in a corporate, client-facing environment High energy, proactive, and solution-focused Ability to remain calm under pressure and adapt to changing priorities About Cushman & Wakefield Cushman & Wakefield is a global leader in commercial real estate services, with 50,000 employees across 60 countries. In Australia, we partner with some of the world’s leading organisations to deliver innovative property solutions across office, retail, industrial and logistics assets. Our strength lies in our collaborative approach, deep market insight and ability to integrate services to deliver exceptional outcomes. We are driven by a client-first mindset and a commitment to excellence, empowering our people to think differently and create value at every stage of the property lifecycle. What We Offer Competitive salary package and employee benefits Flexible work arrangement with one day work from home per week Exposure to a high-profile corporate client Career development across workplace, events, and facilities management Involvement in major workplace transformation and relocation projects A broad, hands-on role with real influence and visible impact Supportive, collaborative team environment. Diversity & Inclusion At Cushman & Wakefield, we are committed to fostering a diverse, inclusive, and respectful workplace. We welcome applications from people of all backgrounds and experiences and are dedicated to creating an environment where everyone can thrive. As an equal opportunity employer, Cushman & Wakefield encourages Aboriginal and Torres Strait Islander and female candidates to apply. Cushman & Wakefield promotes safety at all times. INCO: “Cushman & Wakefield” About Cushman & Wakefield Cushman & Wakefield (NYSE: CWK) is a global leader in real estate services, leveraging our specialized expertise to deliver innovative solutions and exceptional value to owners and occupiers. With 52,000 employees in nearly 400 offices across 60 countries, we are one of the largest firms in the industry, with more than 100 years of history. In 2023, we generated $9.5 billion in revenue from our core services. To learn more, visit www.careers.cushmanwakefield.com.