What are the responsibilities and job description for the Customer Service Parts Counter/Inside Sales position at cutting edge supply co?
CUTTING EDGE SUPPLY IS NOW AN EMPLOYEE-OWNED COMPANY!
Pay Scale: Based on Ability and Experience. (starting at $24.00 per hour DOE, with potential for commission after 6 months ) We offer 100% paid employee EPO Medical with PPO options available for a shared cost, PPO dental, Vision, life insurance, paid time off, 401(k) retirement savings plan, matching at .50 cents on the dollar as well as profit sharing!
Come work with us!
We are looking for a high preforming, energetic professional for our Inside Sales position in Sparks, Nevada. We primarily service the heavy equipment industry and are growing FAST, and we want to find a motivated individual to help service our customers (Both current, and new!). We want the focus of this individual to be to exceed expectations!
- Promptly and professionally answering all incoming phone calls
- Refer new accounts to outside account exec and assist them to make sales
- Develop and maintain a high level of product, market and industry knowledge
- Ability to write well and have good overall communicative skills
- Proficient at Microsoft Office
- Quick learner with a good memory
- Self-motivated & passionate with the ability to work effectively and efficiently in a Heavy Equipment industry environment.
- Identify customer needs, sometimes coming up with a solution to their needs
- Promoting our products and services
- Order Taking (Big Portion of job - no cold calling)
- Exceed customer expectations by providing a superior customer Experience
- Be a team player: You should have the ability to work and motivate yourself independently while also working with teammates for the betterment of the team and company.
- Exceptional written and verbal skills
- Computer literate (Data entry/Microsoft products)
- High school Education
- Customer Service experience
- Highly organized, able to Multi-task while delivering excellent customer service
- Clean driving record
- Background and Knowledge in Heavy Equipment a BIG PLUS
- Knowledge of Great Plains or Global Shop Software a Plus
Job Type: Full-time
Pay: $24.00 - $26.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Retirement plan
- Vision insurance
Experience:
- Global Shop: 1 year (Preferred)
- heavy equipment sales: 3 years (Preferred)
- Parts counter order taking: 3 years (Preferred)
Work Location: In person
Salary : $24 - $26