Boutique Hotel General Manager (The Nicholas)

ABOUT CVP

Founded in Charleston in 2016, Curated Vacation Properties has spent the last decade building one of the Lowcountry's premier short-term rental and hospitality management companies. A four-time Inc. 5000 honoree and 2025 Best of Charleston winner, CVP manages a growing portfolio of luxury vacation homes and boutique properties, all held to the same standard: exceptional experiences for owners and guests alike. As we mark ten years in business, we're investing in the team that makes that standard possible.

What You’ll Do Guest Experience & Concierge Operations

• Serve as the main point of contact for VIP and concierge clients in Charleston at The Nicholas
• Coordinate high-touch guest experiences such as spa appointments, private chefs, tours, and local recommendations
• Oversee concierge services across the boutique hotel, delivering exceptional and timely service
• Foster relationships with local vendors and service providers to build a reliable and inspiring network of experiences
• Work cross-functionally with internal teams to continuously enhance the concierge offering

Charleston Site Management

• Act as the “front door” of CVP in Charleston, representing the brand with professionalism and warmth
• Conduct regular property inspections to ensure rooms are guest-ready and meet brand standards
• Respond promptly to guest emergencies and urgent on-site issues
• Coordinate with the appropriate department manager to ensure all maintenance and proactive issues are addressed in a timely and thorough manner

Team Collaboration & Innovation

• Work with other department managers and stakeholders to build and refine internal processes
• Use a variety of technology tools and platforms to streamline operations and improve the guest experience
• Bring an entrepreneurial and solutions-oriented mindset to help shape the future of the Charleston market

Who You Are

• A self-starter who thrives in dynamic environments and takes full ownership of their role
• Experienced in hospitality and passionate about guest experience, with strong communication and problem-solving skills
• Collaborative and tech-savvy, with a desire to improve systems and scale services
• Energetic and relationship-driven, able to represent CVP’s brand and values in the community
• Excited by the opportunity to build and grow a local presence in a thriving vacation rental market

Requirements

• 2–5 years of hospitality experience in Charleston (short-term rental experience strongly preferred)
• Based in Charleston, SC
• Availability to work full-time (5 days, 40 hours per week)
• Comfortable handling on-site inspections and guest emergencies
• Willing to begin as a 1099 contractor for the first 90 days, with transition to W2 thereafter

Pay: $60,000.00 - $70,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $60,000 - $70,000