D/ID Crisis Director/PDS Case Manager

Essential Duties and Responsibilities:

• Provide training on Crisis Prevention and Intervention.
• Coordinate and ensure that staff receives all training needed for implementation of the crisis response system.
• Provide technical assistance, which may include training, to private SCL providers or community caregivers in the areas of crisis prevention and management.
• Coordinate D/ID crisis line program details, such as scheduling and assistance that includes on-call/mobile crisis responders.
• Data collection and analysis of crisis stabilization supports.
• Complete required Division of Developmental and Intellectual Disabilities (DD/ID) monthly documents.
• Follow-up on D/ID crisis calls and make appropriate referrals for intensive case management.
• Collaborate with intensive case manager to provide comprehensive crisis management support for D/ID individuals.
• Be familiar with 202B protocols and complete when required.
• Complete assessments from new allocations.
• Conduct face-to-face and phone interviews when needed.
• To assist the D/ID Director in any other endeavor to ensure a quality program.
• Working with an individual and others identified by the individual as their team to develop an Individual Plan of Care (POC) budget and spending plan, and emergency backup plan.
• Utilize a person-centered planning approach to identify and implement all supports needed/wanted by the individual.
• Maximum caseload of 40 PDS clients
• Provide any needed assistance to a PDS participant with any aspect of PDS or blended services (i.e., recruiting/hiring/managing PDS providers, completing and submitting required forms.)
• Coordinate all services.
• Monitor a participant’s health, safety and welfare.
• Provide a monthly face-to face home visit.
• Be available 24 hours per day, 7 days per week, including holidays.
• Document each contact with the participant or on behalf of the participant and the progress towards outcomes/goals
• Resolve issues related to unmet consumer needs and/or health and safety are being jeopardized or funds in the consumer’s budget are not being utilized per the POC
• Each staff person has a legal responsibility to report any form of abuse (physical, emotional, sexual), neglect or exploitation
• Other duties as assigned

Qualifications: Bachelor’s Degree in Human Services (Psychology, Sociology, Social Work, Education or Health); Complete D/ID Crisis Prevention & Intervention training and other training requirements within the time frames per SCL/MPW waiver, D/ID standards and procedures; Submit to and pass a criminal record check and a drug screen test.

Hours: Monday through Friday 8:00 am until 4:30 pm. Evening and weekend hours may be required.

Required Job Skills:

• Oral and Written Communication Skills
• Interpersonal Skills
• Knowledge of computers
• Ability to work as part of a comprehensive community mental health team and to positively represent the agency in the community.
• Complete training requirements within specified time frames per SCL/MPW Waivers, DDID standards and procedures
• Comply with agency policies and procedures, SCL/MPW regulations, DDID standards and procedures, JCAHO
• Valid driver’s license and no moving violations on driving record
• Clear Background Checks
• Valid Social Security number or valid work permit if not a US Citizen
• TB Risk Assessment Completed within 7 days of hire
• Negative drug test
• Read, adhere to and promote the MR/DD Vision Statement
• Ability to exercise good judgment, tact, diplomacy and compassion when problem solving, handling conflict or in a crisis situation
• Ability to complete record keeping in a timely fashion
• Ability to get along with diverse personalities and maintain effective working relationships
• Ability to work well with people of all races, backgrounds and needs

Additional Responsibilities:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation will be made to enable the individual with disabilities to perform the essential functions.

• Physically able to reach, push, pull, stoop, stand, walk and lift up to 20 pounds
• Possess a valid Driver’s License, maintain a safe driving record, and maintain the required minimum vehicle insurance amount for the State of Kentucky, if required for job performance.
• Read, adhere to, and promote the D/ID vision statement
• Comply with agency policies and procedures
• Complete training requirements within time frames per SCL/MPW waiver.

Work Environment:

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation must be provided to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee occasionally works in outside weather conditions, off-site from normal office location or placed at a Residential Program or Day Training Program.

• The noise level in the work environment is mild to moderate.

Environmental Data and Job Hazards:

• Hours of work are structured 7.5 or 8.0 hour blocks of time but may be subject to irregular and/or flexible hours based on needs or demands.
• Position may require duties to include routine or reasonable anticipated tasks or procedures where there is a degree of actual or potential exposure to blood or other infectious materials.
• All staff are required to participate in yearly training regarding infection control and safety in the environment, including hazardous waste and blood borne pathogens.
• All new staff must attend training regarding handling physical, verbal threats, acts of violence or other escalating and potentially dangerous situations including when police need to be summoned.

Required Job Performance:

• Successful Performance Evaluation on an annual basis. A Performance Improvement Plan will be initiated on all employees who have a negative performance evaluation. An employee will be terminated if the Performance Improvement Plan is viewed as unsuccessful after 2 attempts.