What are the responsibilities and job description for the Tourism Information Counselor 1 WAE position at Culture Rec & Tourism-Tourism?
Salary
$12.03 - $20.61 Hourly
Location
Slidell, LA
Job Type
Classified
Job Number
CRT-2026-222754-KW
Department
Culture Rec & Tourism-Tourism
Opening Date
06/26/2026
Closing Date
7/6/2026 11:59 PM Central
About this Job
This is a part-time position located at the Slidell Welcome Center in Slidell, LA.
The Louisiana Office of Tourism’s vision is to market and promote the brand of Feed Your Soul, showcasing Louisiana as a travel destination, increasing revenue generated by the tourism industry, and contributing to the economic impact of tourism in all 64 parishes.
The Office of Tourism partners with tourism professionals and industry stakeholders in private and public sectors to extend and enhance their efforts to reach domestic and international consumers and travel trade.
Minimum Qualifications
No training or experience required.
Job Specification
The official job specifications for this role, as defined by the State Civil Service, can be found here.
Job Duties and Other Information
Job Duties:
- Meets and greets the general traveling public, welcoming them to Louisiana.
- Provides general and detailed information (including directions) on attractions, tours, restaurants, parks, museums, events, and other places of interest to visitors of Louisiana.
- Offers and distributes maps and brochures to visitors and makes sure all brochure racks are well stocked.
- Works with other travel counselors and supervisors to secure reliable information on current activities, festivals, attractions, lodging, restaurants, and other tourism-related businesses, and to generally increase knowledge of the state.
- Works with other travel counselors and the supervisor to continually compile, file, and update reference materials, and utilizes the internet responsibly in order to increase the resources available to find answers to visitors’ unusual questions.
- Attends and participates in job safety training, position and center-specific training, and other courses that may be required or recommended, including but not limited to: customer service, harassment, bloodborne pathogens, and driver safety.
- Must demonstrate and utilize advanced computer skills and knowledge of a wide range of general and proprietary software, Office Suite, Outlook (word processing, spreadsheet, electronic mail, and others), and usage of a wide variety of online forms and internet portals. Must demonstrate and exemplify responsible usage of the internet.
- Must be able to lift 30 lbs.
- Responsible and dependable.
- Good customer service skills.
Position-Specific Details:
- Appointment Type: This position will be filled as a part-time Classified WAE, limited to 1,245 working hours in a 12 month period. **Starting Hourly Pay varies, depending on experience.**
- Location: This position is located at the Slidell Welcome Center in Slidell, LA.
- Work Schedule: Must be able to work a flexible schedule, including weekends and holidays, evenings, and be accessible/available in an emergency.
How To Apply:
No Civil Service test score is required in order to be considered for this vacancy.
Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
- Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumeswill not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.
The Office of the Lieutenant Governor and the Department of Culture, Recreation and Tourism are participants in the E-Verify system for identification and employment eligibility purposes.
Louisiana as a State, is a Model Employer for People with Disabilities.
For further information about this vacancy, contact:
Katelyn WaleDepartment of Culture, Recreation & Tourism
1051 North 3rd Street
Baton Rouge, LA 70802
Fax: 225-342-7928
kwale@crt.la.gov
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at https://info.groupbenefits.org/
Parental Leave – Up to six weeks paid parental leave
More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx
Holidays and Leave – State employees receive the following paid holidays each year:
- New Year's Day
- Martin Luther King, Jr. Day,
- Mardi Gras,
- Good Friday,
- Memorial Day,
- Independence Day,
- Labor Day,
- Veteran's Day,
- Thanksgiving Day and Christmas Day.
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):
- Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video to give you more detailed information about their system
- Teacher's Retirement System of Louisiana (www.trsl.org),
- Louisiana School Employees Retirement System (www.lsers.net), among others
Salary : $12 - $21