What are the responsibilities and job description for the Office Coordinator position at Culligan Rochester?
Benefits:
Here’s what you can expect when you apply with us:
- Dental insurance
- Health insurance
- Paid time off
- Compensation
- Listed pay includes hourly base pay and performance bonuses.
- Annual performance review with merit increase.
- Benefits
- Health, dental, vision, and pet insurance.
- Paid time off.
- Retirement plan with competitive company match.
- Advancement
- Internal promotions with ongoing paid professional development.
- No degree is required. We offer a 4-week paid training program.
- Perks
- A typical schedule does not include weekends or late evenings.
- Employee appreciation lunch at our favorite local spot.
- Open door policy with the owner.
- Manage delivery and service scheduling, maximizing customer service and efficiency of company resources.
- Coordinate installations between the sales and service teams. Maintain equipment service schedules.
- Follow up and manage service issues.
- Cultivate relationships with customers, providing proactive service and addressing customers inquiries and complaints.
- Maintain comprehensive records of customer interactions, scheduling issues, and service concerns.
- Communicate scheduling changes internally and with affected customers.
- Maintain the office calendar. Handle over-the-counter customer orders.
- No degree or certification is required. Office, admin, or customer service experience is required.
- High school diploma is required.
- Moderate proficiency in Microsoft Word and Excel.
- As the world’s leading water experts, we deliver high-quality water solutions to residential, commercial, and industrial customers.
- Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.
- We celebrate our employees by focusing on increasing pay, offering benefits, and providing opportunities for skills training.
- Serve Others
- Put Relationships First
- No Jerks
Here’s what you can expect when you apply with us:
- A phone call within 24 hours
- An in-person interview within 48 hours
- An offer letter—and lunch with the owner—within 7 days