Demo

Payroll & Retirement Benefits Coordinator

CU*Answers
CU*Answers Salary
Grand Rapids, MI Full Time
POSTED ON 10/10/2026
AVAILABLE BEFORE 2/7/2027
Description:


Payroll is more than running numbers, it's making sure employees are paid accurately, taxes are handled correctly, retirement contributions land where they should, and everything balances at the end of the day.

CU*Answers is looking for an experienced Payroll & Retirement Benefits professional to own weekly payroll processing for multiple company partners and serve as a go-to resource for payroll taxes, 401(k) administration, compliance, and employee questions.

If you know payroll inside and out, enjoy digging into the details, and can explain complicated rules in plain language, we want to hear from you.

What You’ll Do

  • Process and oversee weekly payroll for multiple company partners
  • Manage payroll taxes, deductions, garnishments, adjustments, and employee record changes
  • Administer 401(k) contributions, deductions, distributions, and reconciliations
  • Complete payroll-related general ledger entries, reconciliations, and benefit payment processing
  • Partner with HR and Accounting on FMLA adjustments, wage verification, labor tracking, and compliance
  • Handle taxable fringe benefits, company vehicle usage, moving expenses, travel pay, and other specialized payroll situations
  • Support federal and state payroll filings, including Forms 940, 941, W-2, W-3, and state wage and tax reporting
  • Support multi-state payroll requirements, including state income tax withholding registrations
  • Help employees understand payroll, tax, and retirement plan questions in clear, everyday language

What You Bring

  • 3–5 years of direct payroll experience
  • Associate’s degree in business, accounting, finance, or equivalent work experience
  • Strong knowledge of payroll taxes, compliance, and payroll reconciliation
  • Working knowledge of 401(k) administration and retirement plan requirements
  • Familiarity with SECURE 2.0 and current payroll-related regulatory requirements
  • Strong Excel skills and comfort working with payroll and financial data
  • Excellent attention to detail, organization, judgment, and confidentiality
  • Ability to manage deadlines and work independently
  • Paylocity experience preferred
  • Certified Payroll Professional (CPP) preferred
  • Microsoft Dynamics 365 Business Central experience preferred

Why CU*Answers?

This isn’t a payroll role where you simply push a button and move on to the next cycle. You’ll become a trusted resource for employees, HR, Accounting, and our company partners while working with everything from weekly payroll and 401(k) administration to multi-state taxes and evolving payroll regulations. If you're looking for a role where your payroll expertise matters, and where you'll have the opportunity to own the details from start to finish, we'd like to meet you.

Requirements:

WORK ENVIRONMENT & PHYSICAL ACTIVITIES

CU*Answers operates in a professional office building setting. Some job assignments at CU*Answers are primarily conducted within the office building(s) while others have moderate to extensive travel responsibilities as described in the Job Functions and/or Job Qualifications section(s) above. CU*Answers is committed to working with its employees to reasonably accommodate them with the physical aspects of the position.

Notice

This job description is not intended to be, nor should be construed as a contract for employment. CU*Answers makes no guarantee of permanent employment. This job description is to be used as a guideline to give the employee an understanding of what CU*Answers has defined this position to be. CU*Answers will make reasonable accommodations for the known physical or mental disabilities of qualified applicants unless to do so would cause an undue hardship. Disabled individuals who feel accommodation is needed to perform their job, or the job for which they have applied, must notify CU*Answers in writing of the need for reasonable accommodation within 180 days after the date the individual knew or reasonably should have known that an accommodation was needed. CU*Answers, thereafter, will make all reasonable accommodations unless to do so would pose an undue hardship. CU*Answers is willing to accommodate disabilities to the extent a financial service organization can without impacting financial control or member service. CU*Answers is an Equal Opportunity Employer.

Salary : $60,000 - $70,000

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