What are the responsibilities and job description for the IT Program Delivery Coordinator position at cTrace Solutions?
IT Program Delivery Coordinator- School ( Remote/Hybrid Position)
cTrace Solutions is seeking an IT Program Delivery Coordinator in Seattle, WA. This role offers competitive pay, weekly compensation, and Sign on bonus
Location: Seattle, WA
Compensation: $60-$70per hour (DOE) plus $200 Sign-On Bonus
Schedule: Standard business hours; occasional after-hours support
Contract length: 4 months
Key responsibilities:
- Coordinate IT operations, projects, and resources
- Manage incidents, requests, releases, and system changes
- Run Agile processes (stand-ups, sprints, backlog)
- Support testing, deployments, and upgrades
- Improve processes, workflows, and SLAs
- Maintain documentation and ServiceNow dashboards
- Collaborate with IT teams, business units, and vendors
Requirements
- 8 years IT operations 5 years project management
- Experience with ServiceNow (SPM & CWM)
- Strong in Agile/Scrum/Kanban, UAT, SDLC, change management
- Background in systems support & enterprise applications
- Good communication & stakeholder coordination skills
- Bachelor’s degree or equivalent
Preferred: PowerSchool, K–12/public sector, PMP/Agile/ITIL certifications
Benefits
$60-$70 per hour, based on experience
$200 sign-on bonus and referral bonuses available
Weekly paychecks
Health, dental, and vision insurance
401(k) option
Note: Benefits eligibility requires a minimum of 30 hours worked per week. Assignments under 30 hours per week are not benefit-eligible.
Salary : $60 - $70